IT Change Manager | CAB Facilitator | NV1 Clearance

Centorrino Technologies Pty Ltd.; Rockhampton Regional; Hybrid; AUD 110,000 - 150,000; Full time

Benefits offered by this job

Hybrid work

Training & development

Employee discounts

Tech for personal use

Team events

Job summary

Centorrino Technologies Pty Ltd. in Australia seeks a Change Manager to lead end-to-end Change Management across Managed Services. You will govern change processes, validate risk, coordinate CABs, and ensure accurate records in ITSM tools while engaging stakeholders across technical and customer teams.

The role requires ITIL Foundation, NV1 security clearance, and strong governance/communication skills, with hybrid work arrangements offered.

Qualifications

• Experience in IT Change Management within an ITIL-aligned service management environment.
• Ability to facilitate CABs or governance forums and assess risk, impact, readiness.
• Strong stakeholder management and communication across technical and customer-facing teams.
• Experience managing multiple customers and services in managed/shared/enterprise IT environments.
• Certifications in ITIL or Service Management are advantageous.

Responsibilities

• Manage end-to-end Change Management across Managed Services customers per governance.
• Review and coordinate change requests, risk and impact assessments, and deployment plans.
• Collaborate with technical teams on scope, dependencies, scheduling, and implementation.
• Facilitate CABs and internal review forums, prepare agendas, engage stakeholders, capture decisions.
• Maintain Forward Schedule of Change and update configuration items and docs.
• Act as primary contact for customers and teams, guiding on governance and approvals.
• Communicate risks, schedules, and outcomes to technical and non-technical audiences.

Skills

IT Change Management

CAB facilitation

Stakeholder management

ITSM platforms

Communication skills

Governance

Education

ITIL Foundation certification

Tools

ITSM calendars

Reporting tools

Job description

Centorrino Technologies Pty Ltd. in Australia seeks a Change Manager to lead end-to-end Change Management across Managed Services. You will govern change processes, validate risk, coordinate CABs, and ensure accurate records in ITSM tools while engaging stakeholders across technical and customer teams.

The role requires ITIL Foundation, NV1 security clearance, and strong governance/communication skills, with hybrid work arrangements offered.