IT Business Analyst - Agile, ITIL & Process Improvement

MJ Quinn; Liverpool; On-site; AUD 61,000 - 80,000; Full time

Benefits offered by this job

Standard Benefits Package

Job summary

MJ Quinn is seeking a Business Analyst to deliver new or improved business processes and software solutions aligned with the organisation’s strategic goals. You will analyse current processes, define requirements, and collaborate with sponsors and IT teams to drive value through data and systems.

Working within Agile and ITIL practices, you will help ensure requirements are well-documented, support backlog refinement, and assist with acceptance testing and stakeholder communication across the

Qualifications

• Analytical thinking to map and improve complex business processes and data
• Clear verbal and written communication for stakeholders and teams
• Experience with Agile development and ITIL service management concepts

Responsibilities

• Elicit, analyse, and document business and system requirements for new processes or features
• Map and improve business workflows, create process models and identify optimisations
• Translate business needs into BRDs, functional specs, user stories and use cases
• Collaborate in Agile ceremonies with Product Owners and development teams to refine backlog and acceptance criteria
• Support testing and validation, develop UAT scenarios and ensure traceability
• Facilitate stakeholder meetings and maintain regular updates with sponsors and teams

Skills

Analytical skills

Communication skills

Agile & ITIL knowledge

Job description

MJ Quinn is seeking a Business Analyst to deliver new or improved business processes and software solutions aligned with the organisation’s strategic goals. You will analyse current processes, define requirements, and collaborate with sponsors and IT teams to drive value through data and systems.

Working within Agile and ITIL practices, you will help ensure requirements are well-documented, support backlog refinement, and assist with acceptance testing and stakeholder communication across the