Business Analysts

Asha Solutions; Melbourne; On-site; AUD 90,000 - 110,000; Full time

Job summary

Asha Solutions is looking for an IT Business/Systems Analyst to translate business needs into clear technical requirements, support the systems that meet them, and work with stakeholders and delivery teams to get the right solutions built, tested and adopted.

You will elicit, analyse and document requirements, write user stories and use cases, model processes, and collaborate with developers, architects and testers in agile environments to ensure the delivered solutions meet expectations.

Qualifications

• Gather and document requirements using workshops, interviews and process modelling.
• Write user stories, acceptance criteria and functional specifications.
• Familiar with Agile (Scrum/Kanban) and Waterfall delivery approaches.
• Experience with Jira, Confluence, Azure DevOps, Visio or Lucidchart.

Responsibilities

• Elicit, analyse and document business and functional requirements through workshops, interviews and process reviews.
• Write user stories, acceptance criteria, use cases and process maps for developers and testers.
• Analyse current-state processes and identify gaps with business case
• Act as the link between business, IT, vendors and project managers.
• Prioritise requests, manage scope changes and expectations.
• Present findings and recommendations to technical and non-technical audiences.
• Collaborate with developers, architects and testers to shape solution designs.
• Support agile ceremonies including backlog refinement and sprint planning.
• Plan and run user acceptance testing and triage defects.
• Analyse data flows, integrations and interfaces between applications.

Skills

Requirements gathering

Workshops & interviews

Process modelling

Prototyping

User stories & acceptance criteria

Functional specifications

Agile & Waterfall

Jira

Confluence

Azure DevOps

Visio

Lucidchart

SQL reading

Data mapping & integration

System testing

Stakeholder management

Communication

UAT support

Defect management

Tools

Jira

Confluence

Azure DevOps

Visio

Lucidchart

Job description

The IT Business/Systems Analyst turns business needs into clear technical requirements, supports the systems that meet them, and works with stakeholders and delivery teams to get the right solutions built, tested and adopted.

Key responsibilities

• Elicit, analyse and document business and functional requirements through workshops, interviews and process reviews.
• Write user stories, acceptance criteria, use cases and process maps that developers and testers can act on.
• Analyse current-state processes and systems, identify gaps and recommend improvements with a clear business case.
• Act as the link between business teams, IT, vendors and project managers.
• Manage expectations, prioritise requests and handle changes to scope.
• Present findings, options and recommendations to technical and non-technical audiences.
• Work with developers, architects and testers to shape solution designs that meet requirements.
• Support agile ceremonies, including backlog refinement, sprint planning and reviews.
• Plan and run user acceptance testing, and help triage and resolve defects.
• Analyse and document system functions, data flows, integrations and interfaces between applications.

About you

• 3+ years as a Business Analyst or similar role in an IT or digital delivery environment.
• Proven ability to gather and document requirements using techniques such as workshops, interviews, process modelling and prototyping.
• Experience writing user stories, acceptance criteria and functional specifications.
• Working knowledge of Agile (Scrum or Kanban) and Waterfall delivery approaches.
• Familiarity with tools such as Jira, Confluence, Azure DevOps, Visio or Lucidchart.
• Strong analytical and problem-solving skills, with attention to detail.
• Excellent written and verbal communication, including facilitation and stakeholder management.
• Experience supporting user acceptance testing and defect management.
• Basic understanding of databases, APIs and system integration, including the ability to read SQL or data models.
• Experience analysing and configuring business systems, including data mapping, integration points and system testing.