IT Application Analyst – Agile, DevOps & Claims Platform

Medibank Private Limited

City of Melbourne

On-site

AUD 90,000 - 120,000

Full time

3 days ago

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Job summary

Medibank Private Limited in Melbourne invites applications for an IT Application Analyst, supporting the iMed Claims Application within our Customer Technology & Delivery team. Two opportunities: one permanent, one fixed-term, offering options for long-term career growth or a defined project.

In this role you will design, deliver and support scalable, secure applications, collaborate with business stakeholders and external vendors, apply ITIL and Agile practices, and help maintain system health

Qualifications

5+ years' experience in an Application Analyst or similar technology-focused role.
Strong ability to translate business requirements into functional system designs.
Experience delivering business change, systems applications and/or infrastructure projects.
Proven experience facilitating workshops, running meetings and engaging stakeholders across both business and technical teams.
Strong analytical skills, including the ability to understand and document complex business problems and perform data analysis.
Experience using Jira and Confluence.
Experience working in cross-functional, collaborative environments.
Excellent written, verbal and stakeholder communication skills.
Demonstrated understanding of ITIL and Service Management practices.
Experience supporting enterprise applications and delivering operational support outcomes.

Responsibilities

Collaborate with business teams, technology stakeholders and external vendors to design and deliver scalable, secure and fit-for-purpose solutions.
Conduct end-to-end impact analysis and support the delivery of system enhancements, problem resolutions and continuous improvement initiatives.
Apply Agile and DevOps practices to manage work, prioritise backlogs and contribute to sprint planning and delivery.
Support release and deployment activities across planning, design, build, testing and implementation phases.
Monitor application health, performance and stability, proactively identifying opportunities to improve reliability and efficiency.
Manage incidents and problems with urgency, ensuring service levels are maintained and customer impact is minimised.
Contribute to application lifecycle management, including upgrades, vulnerability management, disaster recovery and platform currency.
Drive continuous improvement, innovation and knowledge sharing within the team while contributing to personal and team development goals.