Applications Analyst

BaptistCare; Sydney; Hybrid; AUD 90,000 - 120,000; Full time

Job summary

BaptistCare is seeking an experienced Applications Analyst to join our Information and Digital team in delivering and supporting technology for property and facilities platforms. You will focus on enhancements, integrations, reporting, security upgrades and continuous improvement to keep systems reliable and aligned with client needs.

Working with stakeholders, vendors and IT teams, you will gather requirements, support agile delivery, manage backlogs and drive user adoption through training and

Qualifications

• Tertiary IT qualification and experience supporting enterprise applications.
• Experience with ERP/CRM systems and integration in corporate IT.
• Familiarity with agile delivery and backlog management.

Responsibilities

• Deliver and support enhancements, integrations and reporting for property/ facilities platforms.
• Assist with security upgrades, compliance, and architecture improvements.
• Collaborate with stakeholders, manage backlogs and drive user adoption via training.

Skills

Agile delivery

Stakeholder engagement

Problem solving

Effective communication

Training & adoption

Education

Bachelor's degree in IT or related

Tools

Microsoft Dynamics 365

IBM Maximo

SAP

Workday

TechnologyOne

Power Platform

Power Apps

Power BI

SharePoint

Power Automate

SQL

Job description

• 12-month max term full-time contract | Based in Norwest, NSW or Camberwell, VIC
• Flexible hybrid working arrangements to support how you work best
• Support and enhance enterprise Property and Facility systems across Property Portfolio Management, Capital Works, Property Facilities Management and Property Development

About the role:

We are seeking an experienced Applications Analyst to join our Information and Digital team and play a key role in delivering and supporting technology solutions that enable high-quality services across BaptistCare. The role will focus on the ongoing enhancement, optimisation and support of critical property and facility technology platforms, helping ensure our systems remain reliable, secure and aligned to organisational needs.

Working closely with business stakeholders, vendors and technology teams, you will contribute to the delivery of application enhancements, system integrations, reporting, security upgrades and continuous improvement initiatives. You will facilitate requirements gathering, support agile delivery practices, manage application backlogs and help drive user adoption through training and process improvements.

You will also play an important role in maintaining the stability, security and compliance of business-critical applications, ensuring solutions are fit for purpose and deliver meaningful outcomes for the organisation and the people we support.

About you:

• Relevant tertiary qualifications in Information Technology or a related discipline.
• Proven systems administration experience working as an Applications Analyst or Functional Consultant or in a similar corporate IT role supporting enterprise applications.
• Experience in one or more of the following industries: Asset Management, Asset Maintenance, Engineering, Real Estate, or Property Development.
• Experience supporting enterprise applications such as Microsoft Dynamics 365, IBM Maximo, SAP, Workday, TechnologyOne or similar enterprise grade ERP, CRM or Industry Systems.
• Experience working within Agile delivery environments, including backlog management, sprint planning and continuous improvement practice.
• Strong technical capability across cloud, on-premises and hybrid technology environments.
• Strong experience with the Microsoft Power Platform, including Power Apps, Power BI, SharePoint, and Power Automate.
• Integration experience, including the ability to configure, support, and troubleshoot application interfaces.
• Strong experience working with databases, writing SQL scripts and application optimisation routines.
• Experience with application hardening, knowledge of secure by design/NIST/Essential 8 principles and implementation of security features.
• Strong stakeholder engagement, communication and problem-solving skills, with the ability to translate technical concepts into practical business outcomes.
• Agile Practitioner, Scrum Master, Product Owner or Business Analysis certifications.
• Microsoft Power Platform certifications.
• Experience working with NFP, healthcare, aged care or community services technologies.
• Exposure to design thinking, product development and management or lean six sigma process improvement.

If you're passionate about using technology to improve employee experiences, enjoy partnering with stakeholders to solve complex problems, and want to contribute to an organisation with genuine purpose, we'd love to hear from you

About Us:

BaptistCare is a leading purpose-led care organisation, guided by our Christian identity and serving people and communities across Australia for more than 110 years. We support people to live better through aged care, home care, retirement living, community services, disability support and housing.

We know that life’s challenges can make our world feel smaller. With the right people alongside us, it can feel more connected, supported and hopeful again.

That’s what we work towards every day - enriching lives through communities of care. Today, more than 70,000 customers, 12,000 employees and close to 2,000 volunteers are part of our communities across Australia.

Successful applications will be subject to a variety of background checks including a police background check via our online police check system.

BaptistCare - Inspired by Jesus to champion care for all.