Internal Sales & Office Manager

The Cable Management Group Pty Ltd; Sydney; On-site; AUD 60,000 - 76,000; Full time

Job summary

The Cable Management Group Pty Ltd – Smeaton Grange NSW is seeking an Internal Sales and Office Manager who will run the office and drive sales performance. You will mentor a small team, manage quotes, and implement practical office procedures to boost efficiency.

You will engage with wholesalers, contractors, end users, architects, and consultants, building relationships and achieving achievable goals. This is a hands-on role in a small team that values practical, results-driven action.

Qualifications

• Experience in office management, sales support/operations, or a similar hands-on coordination role.
• Mentor capable, comfortable guiding less experienced staff.
• Strong organisational skills with a track record of building or improving processes.
• Confidence talking to a wide range of customers from tradies to architects.
• Practical, get-it-done attitude in a small team.

Responsibilities

• Manage day-to-day office operations and be the first point of contact.
• Support and mentor staff, building office and sales capability.
• Own quote follow-up from entry to timely customer follow-up.
• Advise on and implement new sales office procedures.
• Build relationships across wholesalers, contractors, end users, architects, consultants, and residential customers.
• Set achievable goals and track progress.
• Identify manual tasks and find ways to automate or simplify them.

Skills

Office management

Mentoring staff

Process improvement

Customer communication

Time management

Job description

The Cable Management Group Pty Ltd – Smeaton Grange NSW

Internal Sales and the office manager own the day-to-day running of the office and drive sales performance. You'll combine hands-on office management, mentoring a small, still-developing team, and real ownership of how quotes get followed up and won. This role is for someone who likes fixing things, building simple systems, and seeing results.

Key responsibilities

• Managing day-to-day office operations and acting as the first point of contact for the team.
• Supporting and mentoring fellow staff, helping build capability across the office and sales team.
• Owning quote follow-up — from fast turnaround on entry through to consistent, timely follow-up with customers.
• Advising on and implementing new sales office procedures that people actually use.
• Build relationships across the full customer set: wholesalers, contractors, end users, architects, consultants and residential customers.
• Setting achievable goals and tracking progress.
• Spotting manual, repetitive tasks and finding ways to automate or simplify them.

About you

• Experience in office management, sales support/operations, or a similar hands-on coordination role.
• A natural mentor — comfortable supporting less experienced staff without micromanaging.
• Strong organisational skills and a proven track record of building or improving processes.
• Confidence in talking to a wide range of customers, from tradies to architects.
• A practical, get-it-done attitude — this is a small team, so you'll be building things, not just maintaining them.

About us

Cableaway is part of CMG (The Cable Management Group) — alongside Cableduct Systems and EscoCable Management — an Australian-owned manufacturer and supplier of cable management solutions to the electrical industry across Australia, New Zealand and the Pacific. We're bringing our brands together to become a genuine one-stop cable management shop.

Real influence over how the sales office runs — your ideas will be implemented, not filed away.

A genuine growth opportunity as CMG brings its brands together as a one-stop cable management shop.