Internal Sales & Office Administrator – Windsor

W4U SYDNEY PTY LTD; Penrith; On-site; AUD 66,000 - 90,000; Full time

Job summary

Windsor-based division of W4U SYDNEY PTY LTD is seeking an Internal Sales & Office Administrator to manage house accounts and respond to direct customer enquiries. The role focuses on providing friendly service, accurate order processing, and coordinating with the sales team to meet customer needs.

You'll work in a hands-on office environment near Windsor, NSW, with a 42.5 hour week and a starting salary of about $78,000 plus super.

Qualifications

• Background in plumbing & drainage, construction, or building industry (preferred)
• Strong customer service skills and professional phone manner
• Confident computer skills
• Ability to manage incoming enquiries and support existing accounts

Responsibilities

• Respond to direct customer enquiries and inquiries in a timely and professional manner
• Manage house accounts and support existing customers to ensure orders are fulfilled
• Coordinate with the sales team to process quotes, orders and follow-ups
• Maintain accurate records and data entry for sales activities

Skills

Customer service

Communication skills

Computer skills

Account management

Job description

Internal Sales & Office Administrator – Windsor

Location: Windsor, NSW

Hours: Monday to Friday, 8:00am – 5:00pm

Salary: $78,000 + super per annum

Work Week: 42.5 hours (includes 30 minute unpaid break)

Company Profile

We are a specialist manufacturer of cast iron, ductile iron, galvanised mild steel, stainless steel, and reinforced pre cast concrete drainage and sewer products. Our Mulgrave branch provides sales support and product solutions to customers across plumbing, drainage, construction, and building industries.

Position

Internal Sales – Mulgrave (NSW)

We are seeking a motivated Internal Sales Representative to manage house accounts and respond to direct customer enquiries. This role suits someone with strong communication skills and an understanding of plumbing, drainage, construction, or building materials.

Key Requirements

• Background in plumbing & drainage, construction, or building industry (preferred)
• Strong customer service skills and professional phone manner
• Confident computer skills
• Ability to manage incoming enquiries and support existing accounts

Additional Information

Our office is conveniently located just a 5–10 minute walk from Mulgrave train station.