Internal Sales – Mount Druitt

Big River Group Pty; Sydney; Presencial; AUD 60 000 - 80 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Free on-site parking

Employee Assistance Program (EAP)

Ongoing training and careerdevelopment

Career pathways across BRG’s national/

Resumo da oferta

Big River Group – Mount Druitt is seeking an Internal Sales professional to deliver exceptional customer service and provide seamless sales and administrative support across the region. You will process orders, assist account managers, respond to inquiries, and maintain accurate customer records.

The role requires experience in internal sales or customer service, strong communication, detail-orientation and the ability to manage competing priorities.

Qualificações

• Experience in internal sales, administration or customer service.
• Strong communication and problem-solving skills.
• High attention to detail and accuracy.
• Excellent organisational and time management abilities.
• Ability to manage competing priorities and meet deadlines.
• Collaborative, but able to work independently.
• Proficiency in Word and Excel.
• Knowledge of timber/building products industry (advantageous).
• Understanding WHS practices (valued).

Responsabilidades

• Process inbound sales orders via phone, email and over the counter.
• Assist Account Managers with order entry, customer follow-up and coordination.
• Respond to customer enquiries with timely and accurate information.
• Maintain sales and customer records within company systems.
• Prepare reports, quotes and update customer databases.
• Coordinate warranty claims and liaise with internal teams.
• Support showroom displays, brochures and sales materials as required.

Conhecimentos

Internal sales

Customer service

Communication

Time management

Team collaboration

Problem solving

Ferramentas

Microsoft Word

Microsoft Excel

CRM software

Descrição da oferta de emprego

The Opportunity

We are seeking a motivated Internal Sales professional to join our team at Big River Group – Mount Druitt. This role plays a critical part in delivering exceptional customer service and providing seamless sales and administrative support to customers across the region.

Your Role

As an Internal Sales, you will play a key role in supporting customers and the external sales team by:

• Processing inbound sales orders via phone, email and over the counter
• Assisting Account Managers with order entry, customer follow-up and coordination
• Responding to customer enquiries with timely and accurate information
• Maintaining sales and customer records within company systems
• Preparing reports, quotes and updating customer databases
• Coordinating warranty claims and liaising with internal teams
• Supporting showroom displays, brochures and sales materials as required

What You’ll Need

To be successful in this role, you will bring:

• Previous experience in internal sales, administration or customer service
• Strong communication and problem-solving skills
• High attention to detail and accuracy
• Excellent organisational and time management capability
• Ability to manage competing priorities and meet deadlines
• A collaborative team-focused approach, with the ability to work independently
• Proficiency in Microsoft Office, particularly Word and Excel
• Knowledge of the timber or building products industry (advantageous)
• Understanding of WHS practices (valued)

What You’ll Receive

• Competitive salary with incentive and bonus potential
• Ongoing training and career development opportunities
• Career pathways across BRG’s national and international operations
• Free on-site parking
• Access to the Employee Assistance Program (EAP)
• A supportive team environment within a growing, market-leading business

Our Commitment to Diversity and Inclusion

At Big River Group, we value equality, inclusion and diversity. We are an Equal Opportunity Employer and are committed to providing an inclusive and diverse workplace free from discrimination. Recruitment decisions are based on competence, performance, merit and business needs.