Internal Sales Consultant

Tyremax; Sydney; On-site; AUD 60,000 - 80,000; Full time

Job summary

Tyremax, based in Erskine Park, Sydney, seeks an Internal Sales Consultant to join a customer-focused team. You will support customers through sales, service, order management and relationship-building in a collaborative environment.

The role involves handling inbound/outbound calls, processing orders and quotes, and providing product information to customers while supporting the field sales team. Tyremax values Care, Trust, Teamwork, Drive and Humility.

Qualifications

• Strong customer service and sales orientation.
• Excellent communication and active listening skills.
• Ability to multitask and manage time effectively.

Responsibilities

• Respond to customer inquiries on product information, pricing, availability and delivery schedules.
• Handle inbound calls from internal and external customers about sales or inquiries.
• Make warm outbound calls to existing customers to generate sales and follow up on quotes.
• Accurately process and enter sales orders and quotes.
• Provide support and information to the field sales team.

Skills

Customer service

Sales skills

Communication

Multitasking

Attention to detail

Job description

Internal Sales Consultant opportunity to join a customer-focused culture with great core values, and the opportunity to support customers through sales, service, order management, and relationship-building in a supportive team environment.

TYREMAX was founded in 1972 and stands among Australia’s foremost tyre wholesalers, operating independently and proudly representing a portfolio of globally recognised brands.

Renowned for our quality and service, we thrive through the dedication of people like YOU, those who embody our passion, innovation, and pursuit of excellence.

TYREMAX has built an outstanding industry reputation, proudly upholding our “mark of quality and assurance of service.”

We are now looking for an Internal Sales Consultant, to become a key member of our team, based in Erskine Park, Sydney. This is a fantastic opportunity to work in a supportive environment, where your contributions will make a real impact for our customers.

You will play a key role in providing top-tier customer support. Assisting our customers by managing inbound and outbound calls in relation to customer service and sales. This includes placing orders, quotes, and returns; problem solving, providing information about products and services, identifying customers’ needs, clarifying information, researching every issue and providing solutions to enquiries.

If you are seeking a company that stands by its values of Care, Trust, Teamwork, Drive and Humility, read on.

Key Responsibilities

• Responding to all customer enquiries regarding product information, pricing, availability, delivery schedules and back orders in a timely manner
• Receiving inbound calls from both internal and external customers regarding sales or enquiries
• Warm outbound calls to existing customers to generate sales and following up on previous enquiries or quotes
• Accurately processing & keying in sales orders and quotes
• Providing support and information to the field sales team

Skills and attributes required

• Strong customer service and sales skills
• Excellent friendly communication skills, both active listening and verbal communication
• High level of interpersonal and rapport building skills
• Ability to multitask, set priorities and manage time effectively
• High attention to detail and accuracy