Internal Sales Consultant

NPAworldwide; Brisbane; On-site; AUD 60,000 - 80,000; Full time

Job summary

NPAworldwide Brisbane-based team is seeking an exceptional Internal Sales Consultant to join the busy product movement behind the scenes of top tech and retail brands. You'll work with suppliers, retailers and partners to manage quotes, orders and relationships from start to finish.

In this fast-paced, high-volume environment, you will respond to enquiries, follow up on quotes, identify upsell opportunities and support the external sales team to grow existing accounts while maintaining accuracy

Qualifications

• Experience in internal sales, sales support, or a similar role.
• Confidence dealing with customers and building relationships.
• Strong attention to detail across quotes and order processing.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong ERP or CRM capability.
• Strong MS skills with a focus on Outlook & Excel.

Responsibilities

• Managing customer enquiries across phone and email.
• Preparing quotes and processing orders accurately.
• Supporting the external sales team with account activity.
• Following up on quotes and converting opportunities.
• Identifying upsell and cross-sell opportunities.
• Resolving issues around orders, delivery, and products.

Skills

ERP/CRM system

MS Outlook

MS Excel

Job description

Job Description

We're looking for an exceptional Internal Sales Consultant to join a Brisbane-based business that operates behind the scenes of some well-known tech and retail brands.

You'll be working closely with suppliers, retailers, and commercial partners to keep products moving through the supply chain. It's a fast-paced, high-volume environment where timing, accuracy, and communication matter.

The internal team is central to that success. They're the ones making sure customers are looked after, orders are handled properly, and everything keeps moving without friction.

It's a down-to-earth, team-focused environment where people take ownership of their role and back each other to get the job done.

The Role

You'll sit at the centre of the sales function, working closely with both customers and the external sales team to manage quotes, orders, and relationships from start to finish.

It's a mix of inbound and outbound activity. You'll be responding to enquiries, following up on quotes, and identifying opportunities to grow existing accounts.

If you're the kind of person who keeps things moving and naturally supports those around you, you'll do well here.

What You'll Be Doing

• Managing customer enquiries across phone and email
• Preparing quotes and processing orders accurately
• Supporting the external sales team with account activity
• Following up on quotes and converting opportunities
• Identifying upsell and cross-sell opportunities
• Resolving issues around orders, delivery, and products

What You'll Bring

• Experience in internal sales, sales support, or a similar role
• Confidence dealing with customers and building relationships
• Strong attention to detail across quotes and order processing
• Ability to manage multiple priorities in a fast-paced environment
• Strong ERP or CRM capability
• Strong MS skills with a focus on Outlook & Excel

Bonus If You've Worked In

• Consumer electronics
• IT distribution
• Wholesale or product-based environments

Qualifications

Experience in a similar role- Consumer electronics, IT distribution, or retail supply chain environment.

Why Is This a Great Opportunity

• Be Part of a Market Leader Work for a company thats shaping the future of tech distribution.
• Grow Your Sales Career Learn from the best and advance in a company that values development.
• Exciting, Fast-Paced Environment No two days are the same, with a mix of customer interactions, quoting, order processing, and sales growth strategies.
• Competitive Salary & Bonus Potential Get rewarded for your sales performance.
• Cutting-Edge Products Work with the latest technology and solutions in the industry.