Internal Sales Consultant

Vulcan; Cockburn; Vor Ort; AUD 60.000 - 90.000; Vollzeit

Benefits dieser Stelle

On the job training

Generous parental leave policy

Employee Assistance Programme

Professional but relaxed company cultu

Zusammenfassung

Vulcan in Cockburn, Western Australia, is seeking an office-based internal sales professional to be the first point of contact for customers. You will work closely with internal teams and external partners to sell engineering steel, stainless and aluminium products.

This role involves processing orders, preparing quotes, following up with customers, and supporting business development with the sales team, while building lasting customer relationships.

Qualifikationen

• Previous customer service and sales experience is preferred.
• Attention to detail and ability to multitask.

Aufgaben

• Responding to inbound enquiries via phone and email in a timely and professional manner
• Processing customer orders and preparing accurate quotes
• Proactively following up with customers to ensure satisfaction and gather feedback
• Collaborating with the sales team to support business development and identify opportunities
• Building and maintaining strong customer relationships
• Assisting with stock management and inventory control
• Handling general administrative tasks as needed

Jobbeschreibung

Since Vulcan was founded in 1995, we have become Australasia’s highest performing metals distributor and processor. Our sustained growth is the product of superior service and dedication to continuously improving every facet of our business.

About the role

In thisoffice-based internal sales role, you will be thefirst point of contact for customers, working closely with internal teams and external partners. You’ll be responsible forselling engineering steel, stainless and aluminium products.

What You’ll Be Doing:

• Responding to inbound enquiries via phone and email in a timely and professional manner
• Processing customer orders and preparing accurate quotes
• Proactively following up with customers to ensure satisfaction and gather feedback
• Collaborating with the sales team to support business development and identify opportunities
• Building and maintaining strong customer relationships
• Assisting with stock management and inventory control
• Handling general administrative tasks as needed

• On-site Monday to Friday 8am-4pm
• Previous customer service and sales experience (preferred but not essential)
• Ability to work independently and part of the team
• Attention to detail
• Intermediate computer skills

Please note that, as health and safety are important to us, you will be asked to complete a pre-employment drug screen if you are to be successful.

• On the job training
• Generous parental leave policy
• Employee Assistance Programme
• Professional but relaxed company culture