Internal Sales Team Leader - Metals

Vulcan, Inc.; Bathurst; On-site; AUD 110,000 - 150,000; Full time

Benefits offered by this job

Competitive salary

Impactful role

Professional but relaxed culture

Ambitious growth environment

Job summary

Vulcan, Inc. seeks a sales leadership professional to guide a small internal sales team and support the external sales force in Bathurst, Australia. You will drive strategy, coach staff, and manage KPIs to deliver sustainable growth while aligning with broader Vulcan objectives.

You will lead cross-functional collaboration, leverage data for reporting, and continuously enhance processes to improve customer experience and performance across product lines.

Qualifications

• Experience leading a sales or customer service team.
• Ability to define KPIs and coach staff.
• Strong communication and interpersonal skills.
• Analytical mindset with focus on process improvement.

Responsibilities

• Lead the internal sales team and support the external sales team.
• Develop and coach team to hit KPIs and growth targets.
• Report to Site Leader and implement effective sales strategies.
• Build talent, foster development, and optimise processes for customer experience.

Skills

Leadership

KPIs

Mentoring

Communication

Commercial acumen

Job description

Job Description

Description

Since Vulcan was founded in 1995, we have become Australasia's highest performing metals distributor and processor. Our sustained growth is the product of superior service and dedication to continuously improving every facet.

What you will be responsible for:

• Providing leadership, guidance, and mentoring a small internal sales team and at the same time supporting the external sales team.
• Demonstrating commercial acumen in developing and coaching the internal sales team.
• Reporting to the Site Leader, you will support and execute effective sales strategies to drive sustainable growth.
• Support and develop talent within the current team, whilst nurturing the growth and development of each individual.
• Establish, track, and manage KPIs to enhance team performance.
• Lead the internal sales function in executing trading skills to deliver market-leading customer service.
• Building competency across multiple business divisions, including product, markets and customer segments
• Optimise internal processes to boost operational efficiency and improve the customer experience.
• Work collaboratively across the wider business to align with broader Vulcan objectives.
• Ability to leverage data to develop reports on sales activities, customer interactions, and team performance.

Requirements

• Demonstrated success in a sales and/or customer service leadership role.
• Proven ability to define KPIs, coach team members, and foster motivation.
• Exceptional communication and interpersonal skills.
• Strong problem-solving mindset with a focus on continuous process enhancement.

Please note that, as health and safety are important to us, you will be asked to complete a pre-employment drug screen if you are to be successful.

Benefits

• Be part of an ambitious company focusing on innovation and growth.
• Lead a talented and dedicated team.
• Competitive salary.
• Opportunity to make a significant impact on the company's future.
• Professional but relaxed company culture

Please note that you must reside in Australia or hold a relevant work visa to be considered for this role.