Inbound Metals Sales Specialist (Office-Based)

Vulcan; Cockburn; On-site; AUD 52,000 - 66,000; Full time

Benefits offered by this job

On-the-job training

Parental leave

Employee Assistance Programme

Relaxed company culture

Job summary

Vulcan is seeking an office-based internal sales professional to be the first point of contact for customers in Australasia. You will sell engineering steel, stainless and aluminium products while coordinating with internal teams and external partners.

Role is on-site, Monday to Friday 8am–4pm. Prior customer service or sales experience is preferred but not essential; strong communication and computer skills are important for success in a professional but relaxed culture.

Qualifications

• Previous customer service and sales experience (preferred but not essential).
• Ability to work independently and as part of a team.
• Intermediate computer skills and basic software literacy.

Responsibilities

• Respond to inbound enquiries by phone and email in a timely, professional manner.
• Process customer orders and prepare accurate quotes.
• Proactively follow up with customers to ensure satisfaction and gather feedback.
• Collaborate with the sales team to support business development and identify opportunities.
• Build and maintain strong customer relationships.
• Assist with stock management and inventory control.
• Handle general administrative tasks as needed.

Skills

Customer service

Sales experience

Attention to detail

Intermediate computer skills

Job description

Vulcan is seeking an office-based internal sales professional to be the first point of contact for customers in Australasia. You will sell engineering steel, stainless and aluminium products while coordinating with internal teams and external partners.

Role is on-site, Monday to Friday 8am–4pm. Prior customer service or sales experience is preferred but not essential; strong communication and computer skills are important for success in a professional but relaxed culture.