Internal Sales & Administration Officer – Part-Time/Full Time

Key Automation Australia; Sydney; On-site; AUD 50,000 - 70,000; Part time

Benefits offered by this job

Product training

Career development

Job summary

Key Automation Australia is seeking a motivated Internal Sales & Administration Officer to join our team on a part-time basis, with the potential to move to full-time. You will handle internal sales, develop new customer opportunities, convert enquiries into sales and support day-to-day administration to help our business run smoothly.

Work closely with installers, contractors and trade customers, understand customer needs, prepare quotations, follow up on opportunities and maintain accurate

Qualifications

• Proven experience in internal sales, business development or customer service.
• Ability to generate leads, develop customer relationships and convert opportunities.
• Excellent communication, negotiation and relationship-building skills.
• Proactive, self-motivated and results-focused.

Responsibilities

• Manage incoming customer enquiries and provide sales support.
• Identify, develop and convert new customer leads and business opportunities.
• Proactively contact potential customers and introduce our product range.
• Build and maintain strong relationships with installers, contractors and trade customers.
• Understand customer requirements and recommend suitable products and solutions.
• Prepare quotations, estimates and supporting sales documentation.
• Follow up enquiries, quotations and prospective customers to convert opportunities into sales.
• Assist with sales campaigns, marketing activities and customer communications.
• Process sales orders, invoices and customer documentation.
• Maintain accurate customer records and sales follow-up activities.

Skills

Internal sales

Customer service

Lead generation

Negotiation

Relationship building

Organisational skills

Sales administration

Tools

Cin7 Core

Xero

AI business tools

Job description

Internal Sales & Administration Officer – Part-Time/Full Time

We are seeking a motivated, professional and results-driven Internal Sales & Administration Officer to join our team on a part-time basis. This role focuses on internal sales, developing new customer opportunities, converting enquiries into sales and supporting the day-to-day administration of our business. You will play an important role in expanding our customer base, building strong trade relationships and ensuring our sales and administrative processes run smoothly.

Key responsibilities

Manage incoming customer enquiries and provide professional sales support.

Identify, develop and convert new customer leads and business opportunities.

Proactively contact potential customers and introduce our product range.

Build and maintain strong relationships with installers, contractors and trade customers.

Understand customer requirements and recommend suitable products and solutions.

Prepare quotations, estimates and supporting sales documentation.

Follow up enquiries, quotations and prospective customers to convert opportunities into sales.

Assist with sales campaigns, marketing activities and customer communications.

Process sales orders, invoices and customer documentation.

Maintain accurate customer records and sales follow-up activities.

About you

Proven experience in internal sales, business development or customer service.

Demonstrated ability to generate leads, develop customer relationships and convert sales opportunities.

Excellent communication, negotiation and relationship-building skills.

Proactive, self-motivated and results focused.

Strong organisational skills and attention to detail.

Confident dealing with customers and industry professionals.

Good computer skills and ability to learn new systems.

Experience in gate automation, access control, electrical or security industries is highly regarded.

Experience with Cin7 Core, Xero or AI business tools will be an advantage.

About us

Key Automation Australia is a growing supplier of gate automation, access control and security products across Australia and New Zealand. We represent Key Automation Italy, supplying quality automation solutions to trade customers, installers and industry professionals.

Supportive and professional working environment.

Product and technical training.

Opportunity to develop your career in sales, business development and administration.

Join a growing Australian business representing Key Automation Italy.