Internal Sales & Administration Officer – Part-Time

Key Automation Australia; Sydney; On-site; AUD 32,000 - 52,000; Part time

Job summary

Key Automation Australia is seeking an motivated Internal Sales & Administration Officer (part-time) to join our team. You will handle internal sales, develop new customer opportunities, and support day-to-day administration to strengthen our trade relationships across Australia.

This role focuses on converting enquiries into sales and ensuring our processes run smoothly. You will manage enquiries, prepare quotations, and maintain customer records while collaborating with installers, contractors

Qualifications

• Proven experience in internal sales, business development or customer service.
• Demonstrated ability to generate leads, develop customer relationships and convert sales opportunities.
• Excellent communication, negotiation and relationship-building skills.
• Proactive, self-motivated and results focused.
• Strong organisational skills and attention to detail.
• Confident dealing with customers and industry professionals.
• Good computer skills and ability to learn new systems.
• Experience in gate automation, access control, electrical or security industries is highly regarded.
• Experience with Cin7 Core, Xero or AI business tools will be an advantage.

Responsibilities

• Manage incoming customer enquiries and provide professional sales support.
• Identify, develop and convert new customer leads and business opportunities.
• Proactively contact potential customers and introduce our product range.
• Build and maintain strong relationships with installers, contractors and trade customers.
• Understand customer requirements and recommend suitable products and solutions.
• Prepare quotations, estimates and supporting sales documentation.
• Follow up enquiries, quotations and prospective customers to convert opportunities into sales.
• Assist with sales campaigns, marketing activities and customer communications.
• Process sales orders, invoices and customer documentation.
• Maintain accurate customer records and sales follow-up activities.

Skills

Internal sales

Lead generation

Communication

Negotiation

Organisational skills

Customer service

Gate automation experience

Cin7 Core

Xero

Tools

Cin7 Core

Xero

Job description

We are seeking a motivated, professional and results-driven Internal Sales & Administration Officer to join our team on a part-time basis. This role focuses on internal sales, developing new customer opportunities, converting enquiries into sales and supporting the day-to-day administration of our business. You will play an important role in expanding our customer base, building strong trade relationships and ensuring our sales and administrative processes run smoothly.

Key responsibilities

Manage incoming customer enquiries and provide professional sales support.

Identify, develop and convert new customer leads and business opportunities.

Proactively contact potential customers and introduce our product range.

Build and maintain strong relationships with installers, contractors and trade customers.

Understand customer requirements and recommend suitable products and solutions.

Prepare quotations, estimates and supporting sales documentation.

Follow up enquiries, quotations and prospective customers to convert opportunities into sales.

Assist with sales campaigns, marketing activities and customer communications.

Process sales orders, invoices and customer documentation.

Maintain accurate customer records and sales follow-up activities.

About you

Proven experience in internal sales, business development or customer service.

Demonstrated ability to generate leads, develop customer relationships and convert sales opportunities.

Excellent communication, negotiation and relationship-building skills.

Proactive, self-motivated and results focused.

Strong organisational skills and attention to detail.

Confident dealing with customers and industry professionals.

Good computer skills and ability to learn new systems.

Experience in gate automation, access control, electrical or security industries is highly regarded.

Experience with Cin7 Core, Xero or AI business tools will be an advantage.

About us

Key Automation Australia is a growing supplier of gate automation, access control and security products across Australia and New Zealand. We represent Key Automation Italy, supplying quality automation solutions to trade customers, installers and industry professionals.

Supportive and professional working environment.

Product and technical training.

Opportunity to develop your career in sales, business development and administration.

Join a growing Australian business representing Key Automation Italy.