Insurance Account Executive — Client Growth & Service

Gallagher AJG; South Canberra; Hybrid; AUD 70,000 - 100,000; Full time

Benefits offered by this job

Structured career pathways

Mentoring from experienced insurance

Flexible working arrangements

Volunteer days

Health insurance discounts

Employee Stock Purchase Program

Paid parental leave

Gallagher Rewards discounts

Job summary

Gallagher Australia is seeking an Internal Account Executive to support and service a portfolio of commercial and corporate insurance clients. You will work closely with experienced brokers and Account Executives to grow service excellence, retention, and client satisfaction.

You’ll gain exposure to a diverse client base, build technical insurance knowledge, and contribute to growth while delivering top-tier service and compliance across a range of policies.

Qualifications

• Experience within insurance, financial services or a client facing environment.
• Strong communication and relationship building skills.
• Excellent organisational and time management capabilities.
• Attention to detail and commitment to service excellence.
• A proactive approach and willingness to learn.
• Tier 1 Insurance qualification (or willingness to obtain).
• A desire to build a long term career in insurance and risk management.

Responsibilities

• Manage and support a portfolio of commercial insurance clients.
• Assist with policy renewals, endorsements and general account administration.
• Build strong relationships with clients, insurers and internal stakeholders.
• Identify cross-selling and growth opportunities within the portfolio.
• Prepare quotations, policy documentation and client communications.
• Support credit management and maintain accurate client records.
• Ensure compliance with legislative and regulatory requirements.
• Deliver exceptional client service at every interaction.

Skills

Insurance experience

Client-facing

Relationship building

Communication skills

Organisational skills

Time management

Proactiveness

Education

Tier 1 Insurance qualification (or willingness to obtain)

Job description

Gallagher Australia is seeking an Internal Account Executive to support and service a portfolio of commercial and corporate insurance clients. You will work closely with experienced brokers and Account Executives to grow service excellence, retention, and client satisfaction.

You’ll gain exposure to a diverse client base, build technical insurance knowledge, and contribute to growth while delivering top-tier service and compliance across a range of policies.