Insurance Account Executive — Client Growth & Service

205031 Canberra; South Canberra; Hybrid; AUD 70,000 - 110,000; Full time

Benefits offered by this job

Structured career development

Mentoring from experienced insurance

Flexible/hybrid work arrangements

Volunteer days

Health insurance discounts

Employee stock purchase program

Paid parental leave

Job summary

Gallagher is seeking an Internal Account Executive to support and service a portfolio of commercial and corporate insurance clients, working closely with experienced brokers and Account Executives. You will gain exposure to a diverse client base and develop technical insurance knowledge while contributing to client retention and service excellence.

We offer structured development opportunities, and flexible/hybrid working arrangements to support work-life balance across Australia.

Qualifications

• Experience within insurance, financial services or a client facing environment.
• Strong communication and relationship building skills.
• Excellent organisational and time management capabilities.
• Attention to detail and commitment to service excellence.
• A proactive approach and willingness to learn.
• Tier 1 Insurance qualification (or willingness to obtain).
• A desire to build a long term career in insurance and risk management.

Responsibilities

• Manage and support an existing portfolio of commercial insurance clients.
• Assist with policy renewals, endorsements and general account administration.
• Build strong relationships with clients, insurers and internal stakeholders.
• Identify cross-selling and growth opportunities within the portfolio.
• Prepare quotations, policy documentation and client communications.
• Support credit management and maintain accurate client records.
• Ensure compliance with legislative and regulatory requirements.
• Deliver exceptional client service at every interaction.

Skills

Communication skills

Insurance experience

Organizational skills

Attention to detail

Proactive learner

Tier 1 qualification

Long-term career focus

Education

Tier 1 Insurance qualification

Job description

Gallagher is seeking an Internal Account Executive to support and service a portfolio of commercial and corporate insurance clients, working closely with experienced brokers and Account Executives. You will gain exposure to a diverse client base and develop technical insurance knowledge while contributing to client retention and service excellence.

We offer structured development opportunities, and flexible/hybrid working arrangements to support work-life balance across Australia.