Internal/External Sales (dual role)

Fallshaw Group; Sydney; On-site; AUD 75,000 - 85,000; Full time

Job summary

Fallshaw Wheels & Castors and Electrodrive Mobility Solutions in Silverwater (near Parramatta) are seeking an Internal Sales/Trade Counter Sales person for our BUSY showroom. The role combines showroom sales, customer service, and occasional external visits, with no cold calls.

You will assist customers in product selection, enter sales orders on computer, answer phones, pick and pack, replenish displays, stock manage, and dispatch goods.

Qualifications

• Experience in showroom sales and customer service.
• Ability to enter and process sales orders using computer systems.
• Stock replenishment, picking and packing of orders.

Responsibilities

• Serve customers in showroom and assist with product selection.
• Answer phones and process sales orders.
• Pick and pack orders and replenish display stands.
• Receive stock, merchandise displays and manage stock.
• Load and unload trucks using a walkie stacker.
• External visits to customers by appointment with a company van.

Skills

Sales experience

Customer service

Order entry

Stock management

Phone handling

External sales visits

Tools

Walkie stacker

Job description

Fallshaw Wheels & Castors and Electrodrive Mobility Solutions (tugs, powered trolleys etc)(sister companies) are proudly designed and manufactured in Australia. We are currently seeking an Internal Sales/Trade Counter Sales person for our BUSYSilverwater Showroom (ten minutes from Parramatta, just off the M4). You'll be specifying and selling; a large range of wheels & castors, manual handling solutions including scissor lift trolleys, conveyors, bin lifters, tugs, spring loaded pallet positioners, pallet trucks and industrial trolleys.

About the Role:

This position is a combination role: internal showroom sales and customer service AND external customer visits (visiting established customers, and visiting new customers who have requested a rep visit). No cold calls. This position also includes receiving stock to replenish the showroom shelves and picking and packing orders when goods are urgent and cannot be sent from the factory. It also includes sales order processing and answering phones.

This role will eventually (after extensive training and mentoring) handle all aspects of retail operations:

• Serve customers and assist them in product selection (which requires computer skills to enter sales orders).
• Answer phones.
• Enter orders.
• Pick and pack orders, replenish display stands to present stock in an appealing way, receive stock, store and dispatch goods.
• Load and unload trucks using a walkie stacker (no license required).
• Manage stock (place replenishment orders from the factory and then merchandise the display stands)
• External sales to visit customers by appointment (no cold calls) - using the company-owned service van. Merchandise distributor stock. Specify products required. Demonstrate materials handling equipment.

What's in it for you?

• 7.30am - 4.00pm Monday to Friday.
• $75,000 - $85,000 salary plus 12% super (negotiable based on your level of experience and expertise, and the proportion of external sales work you're keen to take on)
• Lovely work environment in Silverwater, just off the M4
• Friendly team.
• Good career prospects for promotion in growing and stable company.