Integration Support Specialist – API & MuleSoft

Brisbane Catholic Education

Brisbane

On-site

AUD 90,000 - 120,000

Full time

4 days ago

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Job summary

Peoplebank and Leaders IT are recruiting for an Integration Support Specialist. You’ll join a multi-disciplinary team delivering production support for integration platforms and services, maintaining APIs, and assisting in onboarding digital partners across multiple locations in QLD, ACT, NSW and SA.

The role requires 2–3 years of API/integration experience, strong communication skills, and the ability to learn new products quickly.

Qualifications

2–3 years’ API/integration experience in high-pressure environments.
Strong understanding of API/integration tech and ability to learn new products quickly.
Quality-focused approach to improving and streamlining processes.
Strong communication skills, including explaining technical concepts to non-technical stakeholders.
Australian citizenship and ability to obtain Baseline security clearance.

Responsibilities

Provide production support for integration platforms and services
Liaise with internal and external stakeholders to support registration and onboarding of digital partners
Maintain and configure APIs and applications in MuleSoft and IBM API Connect
Perform API/environment testing as required
Monitor and report on end-to-end API health, performance and statistics
Troubleshoot complex incidents and work closely with level three technical/development teams
Participate in an on-call support roster to ensure service availability and reliability
Develop and maintain support documentation (processes, policies, configuration)