Insurance Sales Advisor: People-Driven & Performance-Focused

Youi Pty Ltd; Sunshine Coast Regional; On-site; AUD 70,000 - 105,000; Full time

Benefits offered by this job

22 days annual leave

Rostered days off

Wellbeing benefits

Discounted Youi insurance

Career development

Job summary

Youi Pty Ltd in Queensland is seeking a full-time, in-office Customer Service / Sales role at Sippy Downs HQ. You’ll engage customers who’ve started quotes, explain options, and guide them to suitable cover while following scripts and building confidence through coaching.

This role focuses on achieving sales targets, with paid training, real-time coaching, and incentives that reward performance. A supportive team environment helps you grow and progress.

Qualifications

• Experience in retail, hospitality or customer service or sales is preferred.
• You will learn insurance products and how to guide customers to choose suitable coverage.
• A positive, coaching-friendly attitude helps you perform on targets.

Responsibilities

• Speak with customers on the phone, helping them understand and choose the right cover.
• Follow supportive scripts and learn how to guide conversations confidently.
• Read policy information in real time and explain cover and costs clearly.
• Work towards sales and performance targets and build strong sales habits.
• Be part of an in-office team at Sippy Downs with set hours and clear expectations.

Skills

People skills

Communication

Sales

Customer service

Job description

Youi Pty Ltd in Queensland is seeking a full-time, in-office Customer Service / Sales role at Sippy Downs HQ. You’ll engage customers who’ve started quotes, explain options, and guide them to suitable cover while following scripts and building confidence through coaching.

This role focuses on achieving sales targets, with paid training, real-time coaching, and incentives that reward performance. A supportive team environment helps you grow and progress.