Insurance Repair Projects Coordinator — Hybrid & Perks

Bay Building Services; Melbourne; Hybrid; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Flexible hybrid WFH after probation

Birthday Leave after probation

Great JB HI-FI discounts

Regular Trade Discounts

BUPA Health Insurance discounts

Free onsite parking

24/7 Employee Assistance Program

Job summary

Bay Building Services is a market leader in insurance building across Australia, delivering domestic and commercial repairs for four decades. We are seeking a Project Coordinator to drive administration and delivery across a portfolio of repair claims and support the project delivery team.

You will coordinate trades, manage costs and scheduling, and ensure KPI and SLA compliance while maintaining strong client communications and documentation. Hybrid work is available after probation.

Qualifications

• Similar role experience in domestic and commercial construction projects, with emphasis on the Insurance Building industry.
• Excellent time management and prioritisation skills.
• Willingness to learn and be part of an agile and warm team environment.
• Strong administrative skills, with written and verbal communication being key.
• High attention to detail.
• Understanding of relevant Building codes and Australian standards and State legislation.
• Track record of establishing and maintaining long term client and trade relationships.

Responsibilities

• Consistent and accurate administration and project coordination of small-medium repairs.
• Organisation and scheduling of appropriate trades/ technicians/ estimators.
• Cost management through claim life, handling of trade invoices and invoicing.
• Strong focus on external and internal KPIs and client service level agreements.
• Collating photos and other associated documents for the timely submission of reports and quotations.
• Liaising with all stakeholders ensuring efficient communication and regular updates.

Skills

Insurance building experience

Project coordination

Time management

Communication skills

Cost management

Stakeholder liaison

Hybrid work

Tools

MS Office

Scheduling software

Job description

Bay Building Services is a market leader in insurance building across Australia, delivering domestic and commercial repairs for four decades. We are seeking a Project Coordinator to drive administration and delivery across a portfolio of repair claims and support the project delivery team.

You will coordinate trades, manage costs and scheduling, and ensure KPI and SLA compliance while maintaining strong client communications and documentation. Hybrid work is available after probation.