Insurance Office Admin: Streamline Projects & Support

ADB Constructions; Gold Coast City; On-site; AUD 50,000 - 65,000; Full time

Job summary

ADB Constructions is seeking an organized Office Administrator to support our Support & Accounts Team on the Gold Coast. You will keep daily operations running smoothly, ensure accurate documentation, and deliver outstanding service to clients, trades, and colleagues.

With a minimum of two years in administration, ideally in insurance or construction, you will handle invoicing, data entry, and reception duties and assist directors and estimators in a fast-paced environment.

Qualifications

• Minimum 2 years’ administration experience, ideally in insurance or construction.
• Excellent data entry skills with meticulous attention to detail.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Outstanding customer service and communication skills.
• Demonstrated ability to thrive in a fast-paced, dynamic office environment.
• Proven success managing workloads and deadlines.

Responsibilities

• Handle all incoming emails and calls with timely, professional responses.
• Coordinate new job entries, book site visits, and support estimators and supervisors.
• Respond promptly to queries and escalate issues to keep work moving smoothly.
• Liaise with insurers, strata managers, and clients; manage claims via external portals.
• Prepare and submit invoices, contracts, variations, and supporting documentation accurately.
• Provide essential support to directors, estimators, and supervisors.
• Track claim progress and ensure procedures and standards are followed.
• Oversee uploads to OneDrive and manage receipts and supplier invoices via MYOB.
• Support onboarding of trades and ensure approvals are completed.
• Welcome visitors to reception and manage deliveries professionally.

Skills

Data entry

Customer service

Communication

Time management

Education

Year 12

Certificate III in Business Administration

Tools

Word

Excel

Outlook

Microsoft Office Suite

Job description

ADB Constructions is seeking an organized Office Administrator to support our Support & Accounts Team on the Gold Coast. You will keep daily operations running smoothly, ensure accurate documentation, and deliver outstanding service to clients, trades, and colleagues.

With a minimum of two years in administration, ideally in insurance or construction, you will handle invoicing, data entry, and reception duties and assist directors and estimators in a fast-paced environment.