Insurance Client Services Specialist

Elders Insurance; Rural City of Benalla; On-site; AUD 52,000 - 76,000; Full time

Benefits offered by this job

Competitive pay

Supportive team environment

Career growth opportunities

Community-focused workplace

Job summary

Elders Insurance is looking for an entry-level Customer Service Representative to support clients in Benalla and surrounding areas. You will learn insurance fundamentals and assist clients with quotes, new business, renewals and general inquiries.

Join a community-focused, award-winning agency and grow through structured training, with opportunities to transfer to other locations after onboarding. No prior insurance experience is required.

Qualifications

• Strong customer service orientation and listening skills.
• Ability to communicate clearly, empathetically and professionally.
• Comfortable in a busy, engaged workplace with attention to detail.

Responsibilities

• Process insurance quotes, new business, and renewals.
• Assist with administration, enquiries, and credit control.
• Manage and/or process insurance claims, helping clients during stressful times.

Skills

Customer Service

Communication

Empathy

Problem Solving

Time Management

Tools

Microsoft Office

Job description

Elders Insurance is looking for an entry-level Customer Service Representative to support clients in Benalla and surrounding areas. You will learn insurance fundamentals and assist clients with quotes, new business, renewals and general inquiries.

Join a community-focused, award-winning agency and grow through structured training, with opportunities to transfer to other locations after onboarding. No prior insurance experience is required.