Insurance Claims Admin - Hybrid Support & Scheduling

Crawford & Company; Brisbane; Hybrid; AUD 45,000 - 60,000; Full time

Benefits offered by this job

Hybrid working arrangements

Professional development opportunities

Career mobility across Crawford’s netw

Supportive and collaborative team

Job summary

Crawford & Company in Brisbane is seeking an Administration Assistant to support our Specialty Services team and a group of Loss Adjusters across a range of claims. The role suits an organised administrator who thrives in a fast-paced professional environment, handling multiple priorities and delivering high-quality client support.

You will register new claims, format reports and documentation, manage inquiries by phone and email, and provide diary management and scheduling support while

Qualifications

• Experience in administration, legal administration, insurance administration or a similar professional environment.
• Strong attention to detail, accuracy and document formatting skills.
• Excellent written and verbal communication skills.
• Strong organisation and time management skills, with the ability to manage competing priorities and deadlines.
• Confident using multiple systems and Microsoft Office 365.

Responsibilities

• Registering new claims and maintaining accurate claim files and systems.
• Preparing and formatting reports, correspondence and client documentation.
• Managing incoming enquiries via phone and email.
• Providing diary management and scheduling support.
• Preparing reports and invoices for insurers.
• Supporting compliance, record management and general administration across the wider team.

Skills

Attention to detail

Organisational skills

Written communication

Diary management

Time management

Verbal communication

Tools

Microsoft Office 365

Job description

Crawford & Company in Brisbane is seeking an Administration Assistant to support our Specialty Services team and a group of Loss Adjusters across a range of claims. The role suits an organised administrator who thrives in a fast-paced professional environment, handling multiple priorities and delivering high-quality client support.

You will register new claims, format reports and documentation, manage inquiries by phone and email, and provide diary management and scheduling support while