Hybrid Admin Assistant - Claims & Insurance Support

Crawford Job Listings - Global; Perth; Hybrid; AUD 52,000 - 66,000; Full time

Benefits offered by this job

Hybrid work arrangement

Structured training

Supportive team culture

Long-term career opportunities

Job summary

Crawford is seeking an Administration Assistant in Perth, WA. You will support calls, emails, documents and calendars in a collaborative team. This role offers structured training, exposure to multiple business functions, and a clear path for developing a long-term career within the insurance and claims industry.

Hybrid work setup: 3 days in the office, 2 days at home. No prior insurance experience required; we value initiative, accuracy, and a proactive attitude.

Qualifications

• Previous administration and/or customer service experience.
• Strong communication skills, both written and verbal.
• Excellent organisational skills and attention to detail.
• A proactive attitude with a willingness to learn.

Responsibilities

• Answering calls and responding to email enquiries.
• Supporting clients and stakeholders throughout the claims process.
• Assisting with reports, documentation and general administrative tasks.
• Managing shared inboxes and calendars.
• Coordinating information and supporting day-to-day team operations.
• Providing exceptional customer service to internal and external stakeholders.

Skills

Administration experience

Customer service

Communication

Organisational skills

Tools

Microsoft Office

Excel

Job description

Crawford is seeking an Administration Assistant in Perth, WA. You will support calls, emails, documents and calendars in a collaborative team. This role offers structured training, exposure to multiple business functions, and a clear path for developing a long-term career within the insurance and claims industry.

Hybrid work setup: 3 days in the office, 2 days at home. No prior insurance experience required; we value initiative, accuracy, and a proactive attitude.