Hybrid Admin Specialist — Loss Claims Support

Crawford and Company; Brisbane; Hybrid; AUD 40,000 - 55,000; Full time

Benefits offered by this job

Hybrid working arrangements

Career development

Global network opportunities

Job summary

Crawford and Company in Brisbane is looking for an Administration Assistant in our Specialty Services team to support Loss Adjusters across specialist claims. The role is ideal for an organized, detail-focused administrator who thrives in a fast-paced professional setting and provides high-quality support to the team and clients.

You'll join a global organisation with hybrid working arrangements, opportunities for ongoing development, and a friendly, collaborative team environment.

Qualifications

• Previous experience in administration, legal administration, insurance administration or a similar professional environment.
• Excellent written and verbal communication skills.
• Strong organisation and time management skills with the ability to manage competing priorities and deadlines.
• Confident using multiple systems and Microsoft Office 365.

Responsibilities

• Registering new claims and maintaining accurate claim files and systems.
• Preparing and formatting reports, correspondence and client documentation.
• Managing incoming enquiries via phone and email.
• Providing diary management and scheduling support.
• Preparing reports and invoices for insurers.
• Supporting compliance, record management and general administration across the wider team.

Skills

Attention to detail

Organization skills

Written and verbal communication

Multisystem proficiency & Office 365

Insurance/administration experience

Tools

Microsoft Office 365

Job description

Crawford and Company in Brisbane is looking for an Administration Assistant in our Specialty Services team to support Loss Adjusters across specialist claims. The role is ideal for an organized, detail-focused administrator who thrives in a fast-paced professional setting and provides high-quality support to the team and clients.

You'll join a global organisation with hybrid working arrangements, opportunities for ongoing development, and a friendly, collaborative team environment.