Claims Administration Assistant – Hybrid, Growth & Training

Crawford; Brisbane, Adelaide; Hybrid; AUD 50,000 - 65,000; Full time

Benefits offered by this job

Hybrid work arrangements

Job summary

Crawford is seeking an Administration Assistant in Brisbane within our Specialty Services team, supporting an experienced group of Loss Adjusters across specialist claims.

This is a fast‑paced, professional environment where you will register new claims, manage diary and prepare reports, while delivering high‑quality support to clients and the wider team.

Crawford offers hybrid work, ongoing development, and long‑term career opportunities within our global network.

Qualifications

• Previous experience in administration, legal administration, insurance administration or similar professional environment.
• Strong attention to detail, accuracy and document formatting skills.
• Excellent written and verbal communication skills.
• Strong organisation and time management, with ability to handle priorities and deadlines.
• Confident using multiple systems and Microsoft Office 365.

Responsibilities

• Registering new claims and maintaining accurate claim files and systems
• Preparing and formatting reports, correspondence and client documentation
• Managing incoming enquiries via phone and email
• Providing diary management and scheduling support
• Preparing reports and invoices for insurers
• Supporting compliance, record management and general administration across the wider team

Skills

Attention to detail

Written & verbal communication

Time management

Diary management

Tools

Microsoft Office 365

Job description

Crawford is seeking an Administration Assistant in Brisbane within our Specialty Services team, supporting an experienced group of Loss Adjusters across specialist claims.

This is a fast‑paced, professional environment where you will register new claims, manage diary and prepare reports, while delivering high‑quality support to clients and the wider team.

Crawford offers hybrid work, ongoing development, and long‑term career opportunities within our global network.