Admin Assistant | Hybrid, Global Claims Team & Growth

Crawford; Perth; Hybrid; AUD 60,000 - 75,000; Full time

Job summary

Crawford in Perth is seeking an Administration Assistant to join a supportive, high‑performing team in the insurance and claims industry. You will gain hands‑on experience, with structured training and genuine opportunities to build a long‑term career.

This hybrid role offers 3 days in the office and 2 days from home, exposure to multiple business functions, and exposure to clients and stakeholders as part of the claims process.

Qualifications

• Previous administration and/or customer service experience.
• Strong communication skills, both written and verbal.
• Excellent organisational skills and attention to detail.
• A proactive attitude with a willingness to learn.

Responsibilities

• Answering calls and responding to email enquiries.
• Supporting clients and stakeholders throughout the claims process.
• Assisting with reports, documentation and general administrative tasks.
• Managing shared inboxes and calendars.
• Coordinating information and supporting day-to-day team operations.
• Providing exceptional customer service to internal and external stakeholders.

Skills

Customer service

Administration

Communication

Organisational skills

Tools

Microsoft Office

Excel

Job description

Crawford in Perth is seeking an Administration Assistant to join a supportive, high‑performing team in the insurance and claims industry. You will gain hands‑on experience, with structured training and genuine opportunities to build a long‑term career.

This hybrid role offers 3 days in the office and 2 days from home, exposure to multiple business functions, and exposure to clients and stakeholders as part of the claims process.