Insurance Broker Support Specialist (Flexible/Remote)

seek.com.au; Gold Coast City; Hybrid; AUD 55,000 - 78,000; Full time

Benefits offered by this job

Competitive remuneration

Training and development opportunities

Flexible work from home

Collaborative team culture

Job summary

Crest Insurance in Bundall, Queensland is seeking a Broker Assistant to support our team of brokers in a full-time role. You will assist with insurance administration, liaise with insurers, manage files and compliance, and handle calls and emails while keeping clients updated professionally.

Ideal candidates bring Tier 2 insurance broking experience, product knowledge, strong communication, and the ability to thrive in a fast-paced environment. Flexible work arrangements are available.

Qualifications

• Tier 2 minimum experience in insurance broking.
• Understanding of insurance products, policies, and regulations.
• Self-motivated with ability to work well within a team.
• Excellent communication and interpersonal skills.
• Organisational and time management skills.
• Comfortable working in a fast-paced, dynamic environment.

Responsibilities

• Broker support and insurance administration.
• Liaising with insurers on renewals, endorsements, cancellations, and policy maintenance.
• File management, compliance support, and file reviews.
• Managing diaries, follow-ups, and task lists.
• Handling inbound and outbound calls and emails.
• Updating clients and stakeholders in a timely and professional manner.
• Monitoring regulatory and policy-related changes.

Skills

Insurance broking experience

Insurance products knowledge

Communication skills

Time management

Team player

Adaptability

Ability to work in fast-paced env

Tools

SCTP

Sunrise

Insight

Job description

Crest Insurance in Bundall, Queensland is seeking a Broker Assistant to support our team of brokers in a full-time role. You will assist with insurance administration, liaise with insurers, manage files and compliance, and handle calls and emails while keeping clients updated professionally.

Ideal candidates bring Tier 2 insurance broking experience, product knowledge, strong communication, and the ability to thrive in a fast-paced environment. Flexible work arrangements are available.