Insurance Client Growth & Service Executive

Arthur J. Gallagher & Co. (AJG); Kingston; Hybrid; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Structured career pathways

Mentoring from experienced insurance

Flexible work arrangements

Employee Stock Purchase Program

Wellbeing initiatives

Health Insurance discounts

Job summary

Gallagher is a global leader in insurance broking, risk management and consulting, with a portfolio of commercial clients. In this Internal Account Executive role, you’ll support brokers, service clients, and develop technical insurance knowledge while contributing to retention and growth.

A client-facing background and a proactive mindset are essential. You’ll gain exposure across renewals, documentation and cross-selling opportunities within a supportive, collaborative team environment that

Qualifications

• Experience in insurance, financial services or a client-facing environment.
• Strong communication and relationship-building skills.
• Excellent organisational and time management capabilities.
• Attention to detail and commitment to service excellence.
• Proactive approach and willingness to learn.
• Tier 1 Insurance qualification (or willingness to obtain).
• Desire to build a long-term career in insurance and risk management.

Responsibilities

• Manage and support an existing portfolio of commercial insurance clients.
• Assist with policy renewals, endorsements and general account administration.
• Build strong relationships with clients, insurers and internal stakeholders.
• Identify cross-selling and growth opportunities within the portfolio.
• Prepare quotations, policy documentation and client communications.
• Support credit management and maintain accurate client records.
• Ensure compliance with legislative and regulatory requirements.
• Deliver exceptional client service at every interaction.

Skills

Client relationships

Communication skills

Organisational skills

Attention to detail

Proactive attitude

Education

Tier 1 Insurance qualification

Job description

Gallagher is a global leader in insurance broking, risk management and consulting, with a portfolio of commercial clients. In this Internal Account Executive role, you’ll support brokers, service clients, and develop technical insurance knowledge while contributing to retention and growth.

A client-facing background and a proactive mindset are essential. You’ll gain exposure across renewals, documentation and cross-selling opportunities within a supportive, collaborative team environment that