Installation Coordinator

CareWell Health; Sydney; On-site; AUD 55,000 - 75,000; Full time

Job summary

CareWell Health in Botany, Sydney NSW, is seeking an Installation Coordinator to support equipment installation projects from order confirmation to completion.

You will work with Operations, Warehouse, Sales, installation crews and external contractors to keep projects on track, coordinate site requirements, and maintain documentation. A proactive, detail-oriented communicator will thrive in this team.

Qualifications

• Experience in administration, project coordination, scheduling or operations support.
• Strong organisational skills and ability to manage competing priorities.
• Excellent attention to detail and accurate record-keeping.
• Clear written and verbal communication skills.
• Proficiency with Microsoft Office, especially Excel, Outlook and Teams.
• Experience maintaining schedules, trackers and project documentation.
• Proactive problem-solving and follow-through on tasks.
• Ability to work independently while collaborating across teams.

Responsibilities

• Coordinate and maintain the master installation schedule and project calendar.
• Review orders and ensure installation details are recorded in IMS.
• Prepare installation plans, project packs and docs.
• Liaise with aged care facilities for dates, site access and room lists.
• Coordinate information between internal teams, crews and contractors.
• Track stock readiness and delivery arrangements with Warehouse.
• Monitor daily progress and identify outstanding items.
• Follow up delays, missing info and issues affecting timelines.
• Prepare project updates and progress reports for management and customers.
• Coordinate administration of equipment removals, recycling and relocation.
• Obtain completion records and close out projects.
• Identify opportunities to improve installation processes and reporting.

Skills

Administration

Project coordination

Scheduling

Operations support

Organisational skills

Attention to detail

Written and verbal communication

Independent work

Education

Experience in healthcare or aged care environments

Tools

Cin7

Microsoft 365

Excel

Outlook

Teams

Job description

CareWell Health | Botany, Sydney NSW | Full Time

Installation Coordinator

CareWell Health | Botany, Sydney NSW | Full Time

About CareWell Health

CareWell Health is an Australian medical equipment, furniture and services business supplying aged care providers, hospitals and healthcare organisations. Established in 2004, we pride ourselves on providing quality products, reliable service and practical solutions that make a difference to healthcare environments across Australia.

About the Role

This is an administration and coordination role supporting the successful delivery of CareWell’s equipment installation projects, from confirmed orders through to final completion.

You’ll work closely with our Operations Manager, Warehouse & Logistics team, Sales, installation crews, external contractors and customer facilities to ensure projects are properly planned, communicated and tracked.

You’ll be responsible for keeping schedules up to date, preparing installation documentation, coordinating site requirements, monitoring progress and following up outstanding actions. This role suits someone who enjoys staying organised, managing multiple priorities and making sure nothing falls through the cracks.

Key Responsibilities

• Coordinate and maintain the master installation schedule and project calendar.

• Review confirmed orders and ensure installation requirements are accurately recorded in the IMS system.

• Prepare installation plans, project packs and supporting documentation.

• Liaise with aged care facilities to confirm installation dates, site access, room lists and other requirements.

• Coordinate information between internal teams, installation crews and external contractors.

• Track stock readiness, delivery arrangements and equipment requirements with the Warehouse team.

• Monitor daily installation progress, record completed work and identify outstanding items.

• Follow up delays, missing information and issues that may affect project timelines.

• Prepare project updates and progress reports for management and customers.

• Coordinate the administration of equipment removals, recycling and relocation requirements.

• Obtain completion records, maintain project files and ensure jobs are properly closed out.

• Identify opportunities to improve installation processes, documentation and reporting.

About You

You’re a highly organised and dependable person who takes ownership of your work and enjoys keeping multiple projects moving. You’re comfortable communicating with different stakeholders, following up outstanding tasks and identifying potential issues before they become problems.

You’ll ideally bring:

• Previous experience in administration, project coordination, scheduling or operations support.

• Strong organisational skills and the ability to manage competing priorities.

• Excellent attention to detail and accurate record-keeping.

• Clear written and verbal communication skills.

• Confidence using Microsoft Office, particularly Excel, Outlook and Teams.

• Experience maintaining schedules, spreadsheets, trackers and project documentation.

• A proactive approach to problem-solving and following through on tasks.

• The ability to work independently while collaborating across different teams.

• A reliable, practical and accountable working style.

Experience in logistics, installation, construction, healthcare or aged care environments will be highly regarded. Familiarity with Cin7 and Microsoft 365 is also advantageous.

Why Join CareWell?

• Join an established Australian business operating in the healthcare and aged care sector.

• Play an important role in delivering equipment installation projects across Australia.

• Work alongside a collaborative team across Operations, Sales, Warehouse and Customer Service.

• Take ownership of your work and contribute to improving how projects are coordinated and delivered.

• Be part of a business focused on helping aged care providers deliver quality care to their residents.