Inside Sales Team Lead - Building Materials

Momentum Consulting

Sydney

On-site

AUD 95,000 - 125,000

Full time

7 days ago

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Job summary

Hardware & General in Sydney is seeking a Team Lead for Inside Sales/Account Management to drive growth across building products and materials. You will lead a team of Internal Account Managers, nurture relationships with builders, tradies, developers and our Field Sales team.

You’ll shape processes, monitor metrics, and identify opportunities to improve service and outcomes as the business scales. You’ll bring leadership, hands-on coaching, and a proactive, analytical approach to optimize

Qualifications

Background in sales, account management, estimating, construction, property development, engineering, contract administration or business.
Strong planning, organisational skills and ability to build cross-team relationships.
Naturally confident, proactive, analytical and great with people; able to lead a team and take ownership of results.

Responsibilities

Lead, coach and develop a team of Internal Account Managers.
Grow existing customer accounts, retain customers and develop new business.
Oversee cross-branch quoting, order processing and quote follow-up for the Field Sales team.
Manage incoming phone, web enquiries and ensure all customer enquiries are handled promptly and professionally, with a focus on sales opportunities.
Monitor sales performance, KPIs and quote conversion to identify opportunities for improvement.
Work with Field Sales, branches and internal teams to improve processes, service and business results.
Help shape the structure, processes and future direction of the Inside Sales team.