Inside Sales Representative

On Group Australia; Melbourne; On-site; AUD 60,000 - 90,000; Full time

Benefits offered by this job

Training on products

Career growth

Supportive team

Job summary

On Group Australia in Melbourne is seeking an energetic Inside Sales professional to uncover and win new business while handling warm inbound enquiries and converting them to loyal customers.

You will manage inbound enquiries, develop relationships with existing clients, and drive market share through proactive outreach and quotes. Join a proudly Australian-owned business supplying industrial equipment and solutions, with training and clear progression opportunities.

Qualifications

• Experience in internal sales or sales roles in a B2B context.
• Strong negotiation and communication skills.
• Customer-first mindset with the ability to manage multiple accounts.

Responsibilities

• Manage inbound calls, emails and website enquiries, providing tailored technical advice and solutions.
• Drive growth by reconnecting with targeted accounts and pursuing new sales opportunities.
• Develop and maintain existing customer relationships for repeat business.
• Prepare proposals and quotes for new customers.
• Collaborate with internal teams to ensure a seamless customer experience and installation of equipment.
• Support the external sales team with lead generation and appointment setting.
• Utilize CRM and digital sales platforms to engage customers throughout the sales process.

Skills

Negotiation

Communication

Customer focus

B2B sales

Lead generation

Tools

CRM

Microsoft Office Suite

Job description

We are seeking innovative, driven and energetic Inside Sales professionals to join our client’s growing team. Your role will include uncovering and winning new business whilst handling warm inbound enquiries & converting them to loyal customers.

If you're motivated by ambitious growth targets, driven to exceed expectations in a B2B environment, and have an interest for industrial products and delivering smart solutions to customers, this role is for you.

About the Company

Our client is a proudly Australian-owned business in an exciting growth phase, supplying materials handling and industrial equipment to industries including manufacturing, warehousing, logistics, healthcare and construction. They are investing in people and innovation to deliver smarter, safer and more effective solutions for their clients.

What You will Be Doing

Manage inbound calls, emails and website enquiries, providing tailored technical advice and solutions

Drive strategic growth by reconnecting with targeted lapsed accounts and execute new sales opportunities to grow market share

Develop and maintain existing customer relationships for repeat business

Prepare proposal documentation and quotes for new customers

Partner closely with internal teams to ensure a seamless customer experience and installation of equipment

Support the external sales team with lead generation and appointment setting

Leverage digital sales platforms and CRM systems to connect with customers and drive engagement throughout the sales process

Develop your product knowledge and stay ahead of industry trends

What We are Looking For:

Experienced Internals Sales or Sales professionals who have achieved exceptional results.

Proven experience in either internal sales, account management or technical customer service in B2B

Customer-first mindset with strong negotiation and communication skills

Knowledge across industrial or trade related setting technical products

Organised, proactive and ability to follow through from first contact to completion

Demonstrate strong personal drive and initiative to deliver results in a fast-paced environment

A can-do attitude, curiosity and willingness to find better ways of working

Proficiency with digital sales tools, CRM’s and Microsoft OfficeSuite

Why You will Love It Here

Competitive salary package + incentives for achieving results

A role with variety, from managing warm inbound leads to uncovering and new opportunitiesand grow market share

Training on products, systems and industry-specific sales techniques

Supportive, down-to-earth team that values transparency, accountability and innovation.

Career growth potential within a thriving, Australian-owned business