Account Representative - Industrial Products

Applied Industrial Technologies; Townsville City; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Fully maintained company vehicle

Extensive product range

Training and development

Supportive team environment

Job summary

Applied Industrial Technologies in Townsville is seeking an energetic Account Representative to manage an established customer base and drive new business opportunities within your territory. You will work with internal teams to deliver practical product solutions and provide outstanding service to keep customer operations running smoothly.

Success requires a strong sales mindset, relationship-building skills, and a willingness to learn about industrial products.

Qualifications

• Experience in external sales or account management.
• Strong relationship-building and communication skills.
• Ability to identify opportunities and close sales.
• Willingness to learn technical product knowledge.

Responsibilities

• Develop and maintain relationships with existing customers.
• Identify and secure new business opportunities to grow sales.
• Proactively manage your territory through regular customer visits and sales activities.
• Promote our extensive range of industrial products and solutions.
• Understand customer requirements and recommend suitable products and services.
• Prepare and follow up quotations, negotiate pricing and convert opportunities into sales.
• Work collaboratively with internal sales, product specialists and suppliers to deliver excellent customer outcomes.
• Maintain accurate customer records, sales activity and opportunities through our CRM system.
• Achieve agreed sales targets and contribute to overall branch performance.

Skills

External sales

Account management

Relationship building

Negotiation

Territory management

Customer service

Tools

CRM system

Job description

Are you a motivated sales professional who enjoys building relationships, identifying opportunities and delivering solutions to customers?

We are seeking an enthusiastic and commercially driven Account Representative to join our team. This is an exciting opportunity to represent a broad range of industrial products, develop strong customer partnerships and contribute to the continued growth of our business.

About the Role

You will be responsible for managing and growing an established customer base while actively identifying and developing new business opportunities within your territory.

Working closely with our internal sales and technical teams, you'll provide customers with practical product solutions, exceptional service and the support they need to keep their businesses running.

Key responsibilities include:

• Develop and maintain strong relationships with existing customers.

• Identify and secure new business opportunities to grow sales and market share.

• Proactively manage your territory through regular customer visits and sales activities.

• Promote our extensive range of industrial products and solutions.

• Understand customer requirements and recommend suitable products and services.

• Prepare and follow up quotations, negotiate pricing and convert opportunities into sales.

• Work collaboratively with internal sales, product specialists and suppliers to deliver excellent customer outcomes.

• Maintain accurate customer records, sales activity and opportunities through our CRM system.

• Achieve agreed sales targets and contribute to overall branch performance.

About You

We're looking for someone who is proactive, customer-focused and enjoys the challenge of growing a business.

Ideally, you'll bring:

• Experience in external sales, account management or business development, preferably within industrial products, engineering, manufacturing or a related industry.

• Strong relationship-building and communication skills.

• A proactive approach to identifying opportunities and generating new business.

• Commercial awareness and the ability to negotiate and close sales.

• Good organisational skills and the ability to manage your own territory effectively.

• A willingness to learn and develop technical product knowledge.

• A current driver’s licence.

Knowledge of industrial products such as bearings, power transmission, fluid power or associated mechanical components would be highly regarded.

While industry experience is an advantage, we also welcome applications from motivated sales professionals with transferable skills and a genuine interest in industrial products.

What's on Offer?

• Fully maintained company vehicle.

• The opportunity to represent a well-established business with an extensive product range.

• An existing customer base with genuine opportunities for growth.

• Support from experienced internal sales teams, technical specialists and leading suppliers.

• Product training and ongoing professional development.

• A supportive, team-oriented environment where your contribution makes a difference.

Applied Industrial Technologies is a global industrial distribution company. We partner with over 4,000 world-class manufacturers and we are an industry-leading, value-added distributor of a variety of innovative and reliable industrial products.

On a local level, with 33 locations throughout Australia and New Zealand, we specialise in a wide variety of industrial products including Power Transmissions and Bearings. We are currently experiencing an exciting growth stage and we continue to be committed to our objective to be an efficient and effective supply chain manager of products and services.