Inside Sales Representative

Remondis; Australia; On-site; AUD 60,000 - 80,000; Full time

Job summary

REMONDIS Australia is seeking a Customer Service / Logistics Coordinator to support sales, operations and transport teams. You will manage inbound enquiries, generate and qualify leads, maintain CRM records and support renewals, while coordinating daily transport schedules and vehicle bookings.

The role requires excellent communication, strong administration skills and experience with CRM and Microsoft Office.

Qualifications

• Customer service experience is required.
• Sales experience is preferred.
• Strong administration and organisational skills are essential.
• Excellent communication skills are needed.
• CRM and Microsoft Office proficiency required.
• Transport/logistics experience is desirable.
• Ability to manage multiple priorities.
• Dangerous Goods and CoR knowledge advantageous.

Responsibilities

• Manage inbound enquiries and outbound customer contact activities.
• Generate and qualify sales leads.
• Maintain CRM records.
• Support customer renewals.
• Provide professional customer service via phone and email.
• Coordinate daily transport schedules and vehicle bookings.
• Enter and maintain transport jobs.
• Monitor transport activities and communicate delays.
• Assist with route planning and fleet utilisation.
• Prepare manifests and waste tracking documentation.
• Support Dangerous Goods, EPA and Chain of Responsibility compliance.
• Coordinate with drivers, subcontractors and operations personnel.
• Monitor driver paperwork and compliance records.
• Assist with vehicle maintenance scheduling.
• Support operational KPI reporting.
• Assist with after-hours and emergency response coordination.
• Contribute to a Zero Harm safety culture.
• Perform administrative duties supporting Sales, Operations and Transport teams.

Skills

Customer service

Sales experience

Administration skills

Communication skills

CRM proficiency

Transport/logistics experience

Multitasking

Dangerous Goods & CoR

Tools

Microsoft Office

CRM software

Job description

Key Responsibilities

• Manage inbound enquiries and outbound customer contact activities.
• Generate and qualify sales leads.
• Maintain CRM records.
• Support customer renewals.
• Provide professional customer service via phone and email.
• Coordinate daily transport schedules and vehicle bookings.
• Enter and maintain transport jobs.
• Monitor transport activities and communicate delays.
• Assist with route planning and fleet utilisation.
• Prepare manifests and waste tracking documentation.
• Support Dangerous Goods, EPA and Chain of Responsibility compliance.
• Coordinate with drivers, subcontractors and operations personnel.
• Monitor driver paperwork and compliance records.
• Assist with vehicle maintenance scheduling.
• Support operational KPI reporting.
• Assist with after-hours and emergency response coordination.
• Contribute to a Zero Harm safety culture.
• Perform administrative duties supporting Sales, Operations and Transport teams.

Skills & Experience

• Customer service experience
• Sales experience preferred
• Strong administration and organisational skills
• Excellent communication skills
• CRM and Microsoft Office proficiency
• Transport/logistics experience desirable
• Ability to manage multiple priorities
• Dangerous Goods and CoR knowledge advantageous

Who we are

At REMONDIS, you’ll be part of a cleaner, more sustainable future. We provide comprehensive collection, treatment, resource recovery, and disposal services across industrial, commercial, municipal, and mining sectors. We have a strong local presence, and a commitment to making a positive environmental impact.

REMONDIS provides an essential service with a strong focus on recycling and positive environmental outcomes, operating from 40+ local branches right across Australia.

If you’re interested in a career which makes a real difference, we'd love to hear from you.

REMONDIS is an Equal Opportunity Employer, and we invite you to be part of an organization that fosters a diverse workplace.

Aboriginal and Torres Strait Islander people are strongly encouraged to apply.

You’ll need proof of entitlement to work in Australia. You’ll undergo a police check and a pre-employment medical, including a drug and alcohol test.

We’ve been here in Australia providing essential services to business, government and local communities since 1982.

Our team includes skilled drivers and technicians, supported by sales, customer service, administrative and operational teams to ensure we deliver a reliable, responsive and environmentally responsible service, every day.

We call it 'working for the future'.