Inside Sales Representative

Remondis; City of Brisbane; On-site; AUD 60,000 - 80,000; Full time

Job summary

Remondis is seeking a customer-focused professional in Brisbane to manage warm inbound lead enquiries via phone, email and web. You will answer calls, assess needs, prepare quotes and onboard new customers in a full-time, permanent role with a global sustainability leader.

Join a team that values reliability, a strong customer focus and the ability to navigate CRM systems and operating environments to deliver best-in-class service.

Qualifications

• Experience in tele-sales or phone-based customer service.
• Willing to learn in a sustainability-focused company.
• Confidently identify customer needs and propose solutions.

Responsibilities

• Manage warm inbound lead enquiries via phone, email and web.
• Answer calls, make calls, assess customer needs, prepare quotes and onboard new customers.
• Go the extra mile to provide a best-in-class, personalised customer experience.

Skills

Tele-sales experience

Phone-based CS

CRM proficiency

Team player

Resilience

Tools

CRM software

Operating systems

Job description

In this exciting role, you will manage warm inbound lead enquiries via phone, email and web. You will answer calls, make calls, assess customer needs, prepare quotes and onboard new customers.

You are that person that doesn't hesitate to go the extra mile and will always strive to provide a best-in-class, personalised customer experience for our customers.

Key responsibilities include:

Manage warm inbound lead enquiries via phone, email and web.

Answer calls, make calls, assess customer needs, prepare quotes and onboard new customers.

Go the extra mile to provide a best-in-class, personalised customer experience.

If you possess these skills, we want to talk to you!

Reliable, team player and willing to contribute to a fantastic team culture.

Tele-sales or phone-based customer service experience. No waste industry experience required – comprehensive training and support provided.

A people person who is excited about a full-time, permanent role with a global leader in sustainability.

Confident speaking with customers and uncovering their needs, with resilience and tenacity.

Positive and motivated when faced with customer objections or a "no".

Comfortable using technology, including CRM and operating systems.

Who we are

At REMONDIS, you’ll be part of a cleaner, more sustainable future. We provide comprehensive collection, treatment, resource recovery, and disposal services across industrial, commercial, municipal, and mining sectors. We have a strong local presence, and a commitment to making a positive environmental impact.

REMONDIS is an Equal Opportunity Employer, and we invite you to be part of an organization that fosters a diverse workplace. Aboriginal and Torres Strait Islander people are strongly encouraged to apply.