Inside Sales Representative

REMONDIS Australia; Campbelltown City Council; On-site; AUD 60,000 - 85,000; Full time

Job summary

REMONDIS Australia is seeking an organised logistics/operations coordinator in NSW to manage inbound and outbound calls, build customer relationships, and deliver high-quality, pre-qualified leads to the Commercial and Industrial sales team.

You will handle transport schedules, CRM records, compliance with DG/CoR, and assist with KPI reporting while supporting after-hours coordination and a safety-first culture.

Qualifications

• Strong administration and organisational skills.
• CRM and Microsoft Office proficiency.
• Ability to manage multiple priorities.
• Dangerous Goods and CoR knowledge advantageous.

Responsibilities

• Handle inbound enquiries and outbound customer contact activities.
• Generate and qualify sales leads.
• Maintain CRM records.
• Provide professional customer service via phone and email.
• Coordinate daily transport schedules and vehicle bookings.
• Enter and maintain transport jobs.
• Monitor transport activities and communicate delays.
• Assist with route planning and fleet utilisation.
• Prepare manifests and waste tracking documentation.
• Support Dangerous Goods, EPA and Chain of Responsibility compliance.
• Coordinate with drivers, subcontractors and operations personnel.
• Monitor driver paperwork and compliance records.
• Assist with vehicle maintenance scheduling.
• Support operational KPI reporting.
• Assist with after-hours and emergency response coordination.
• Contribute to a Zero Harm safety culture.
• Perform administrative duties supporting Sales, Operations and Transport teams.

Skills

Administration

Organisational skills

Multitasking

Dangerous Goods knowledge

Tools

CRM software

Microsoft Office

Job description

Through Inbound and Outbound calls, take ownership of an assigned account base and proactively build strong customer connections to uncover opportunities and deliver high-quality, pre-qualified leads to the Commercial and Industrial sales team.

Key Responsibilities

• Manage inbound enquiries and outbound customer contact activities.
• Generate and qualify sales leads.
• Maintain CRM records.
• Provide professional customer service via phone and email.
• Coordinate daily transport schedules and vehicle bookings.
• Enter and maintain transport jobs.
• Monitor transport activities and communicate delays.
• Assist with route planning and fleet utilisation.
• Prepare manifests and waste tracking documentation.
• Support Dangerous Goods, EPA and Chain of Responsibility compliance.
• Coordinate with drivers, subcontractors and operations personnel.
• Monitor driver paperwork and compliance records.
• Assist with vehicle maintenance scheduling.
• Support operational KPI reporting.
• Assist with after-hours and emergency response coordination.
• Contribute to a Zero Harm safety culture.
• Perform administrative duties supporting Sales, Operations and Transport teams.

Skills & Experience

• Strong administration and organisational skills
• CRM and Microsoft Office proficiency
• Ability to manage multiple priorities
• Dangerous Goods and CoR knowledge advantageous

Who we are

REMONDIS Australia is part of a global leader in sustainable waste and water management. With a strong local presence and a commitment to making a positive environmental impact, we deliver essential services across the country.

REMONDIS is an Equal Opportunity Employer, and we invite you to be part of an organisation that fosters a diverse workplace. Aboriginal and Torres Strait Islander people are strongly encouraged to apply.