Inside Sales Engineer

ifm efector; City of Monash; On-site; AUD 65,000 - 95,000; Full time

Benefits offered by this job

17.5% annual leave loading

Birthday leave

Job summary

ifm efector is seeking a recent graduate or early-career engineer to start a career in industrial automation and technical sales. As an Inside Sales Engineer, you will be one of the first points of contact for customer enquiries and help identify suitable products while supporting quotations with our field sales engineers.

This role blends engineering, problem-solving, and sales from day one. You will learn our products and applications, gain exposure to both technical and commercial aspects,

Qualifications

• Strong verbal and written communication skills.
• Ability to convey technical information clearly.
• Excellent organisational and prioritisation abilities.
• Passion for technology and problem-solving in automation.
• 0–3 years of relevant experience; inside sales or technical support welcome but not essential.

Responsibilities

• Respond to incoming customer enquiries.
• Understand requirements and recommend automation products and solutions.
• Prepare, process and follow up quotations.
• Provide technical and commercial support to field sales engineers.
• Work with customers and internal teams to progress sales opportunities.
• Manage competing requests in a fast-paced environment.

Skills

Communication skills

Organisational skills

Problem solving

Technical aptitude

Education

Mechatronic, Mechanical, Electrical or Electronic Engineering degree

Job description

Kickstart your engineering career in technical sales, with real customer and commercial exposure from day one.

About the Opportunity

We’re looking for a recent graduate or early-career engineer who wants to build a career in industrial automation and technical sales.

As an Inside Sales Engineer, you’ll be one of the first points of contact for incoming customer enquiries. You’ll help customers identify suitable products, prepare and follow up quotations, and work closely with our field sales engineers to support opportunities across a wide range of industries and applications.

You don’t need to know our products from day one. We’ll teach you that. This role brings together engineering, problem-solving, customer communication and sales.

What You’ll Be Doing

Responding to incoming customer enquiries

Understanding customer requirements and recommending suitable automation products and solutions.

Preparing, processing and following up quotations.

Providing technical and commercial support to our field sales engineers.

Working with customers and internal teams to help progress sales opportunities.

Managing competing requests and priorities in a fast-paced environment.

What We’re Looking For

A recent graduate with a degree in Mechatronic, Mechanical, Electrical or Electronic Engineering.

Between zero and three years of relevant experience. Previous inside sales or technical support experience would be welcomed but is not essential.

Strong verbal and written communication skills, with the ability to convey technical information clearly.

Strong organisational and prioritisation skills, with the ability to manage multiple competing tasks simultaneously and thrive in a fast-paced environment.

A passion for technology and problem-solving in the instrumentation and automation sector.

Why You’ll Love Working Here

Gain practical exposure to both the technical and commercial sides of industrial automation.

You’ll work alongside a highly skilled and encouraging team who will support you as you learn our products and applications.

Develop an understanding of how technical solutions are applied across different industries.

This role can provide a strong foundation for a longer-term career in technical sales, applications or automation.

17.5% annual leave loading.

Birthday leave (one additional day off during your birthday month).

More About ifm

First a passion, then an idea transformed into success. When it comes to pioneering automation and digitalisation technology, the ifm group is an ideal partner. Since its foundation in 1969, ifm has developed, produced and sold sensors, controllers, software and systems for industrial automation and SAP-based solutions for supply chain management and shop floor integration worldwide.

Today, the second-generation family-run ifm group has more than 9,000 employees and is one of the worldwide market leaders. The group combines the internationality and innovative strength of a growing group of companies with the flexibility and close customer contact of a medium-sized company.

ifm efector pty ltd is committed to providing equal employment opportunities to all individuals.