Inside Sales - Cloud

Synnex Australia; City of Melbourne; Hybrid; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Hybrid Work Arrangements

Free On site Parking available

Novated leases

Employee Assistance Program

Training platform and career support

Job summary

Synnex Australia in Melbourne is recruiting for an Inside Sales - Cloud on a 12-month contract to grow key reseller accounts and drive cloud renewals. You'll work with BDMs and Product Managers to support customers along their sales journey.

The role suits someone with inside sales or account management experience, who thrives on building relationships, hitting targets and developing a long-term career in technology sales. Hybrid work and on-site parking are offered.

Qualifications

• Experience in inside sales or account management in IT or technology.
• CRM experience and outbound sales capability.
• Strong communication and relationship-building skills.
• Organised with ability to handle multiple priorities.
• Experience with cloud subscriptions or licensing is advantageous.
• A qualification in Business, IT or related discipline is advantageous but not essential.

Responsibilities

• Manage and grow a portfolio of reseller and key customer accounts.
• Drive cloud subscription renewals and identify opportunities for growth.
• Respond to inbound enquiries and proactively make outbound sales calls.
• Prepare accurate and timely customer quotations.
• Qualify opportunities and progress sales with Business Development Managers to progress sales.
• Maintain strong customer relationships through proactive account management.
• Maintain accurate CRM records and sales pipeline information.
• Process sales orders accurately while ensuring high accuracy.
• Deliver product pricing and licensing information to customers.
• Collaborate with internal sales, product and support teams to achieve objectives.
• Contribute to sales reporting and account planning activities.

Skills

Inside sales

Account management

CRM systems

Customer service

Relationship building

Quotation preparation

Microsoft Office

Education

Business/IT degree

Tools

CRM software

MS Office

Job description

Synnex Australia is a multi-billion-dollar organisation that offers an innovative, fast-growing and advanced business technology environment. We are currently recruiting for employees of high calibre to join our business that are passionate, ambitious and talented.

As the largest IT distribution business in Asia Pacific; Synnex Australia is committed to the development of its entire staff and offers an environment and career-paths that are supportive and progressive.

We are offering a fantastic opportunity for a highly motivated individual to join our team on a 12-month contract as an Inside Sales - Cloud representative.

About the Role:

In this rolebased in our Melbourne office, you'll manage and grow a portfolio of key accounts, drive cloud renewals, generate new opportunities, and provide exceptional service to our reseller partners. Working closely with Business Development Managers and Product Managers, you'll play a key role in supporting customers throughout their sales journey while contributing to the growth of our cloud business.

This is an excellent opportunity for someone with inside sales or account management experience who enjoys building relationships, exceeding targets and developing a long-term career in technology sales.

You will be responsible for:

• Manage and grow a portfolio of reseller and key customer accounts.
• Drive cloud subscription renewals and identify opportunities for account growth.
• Respond promptly to inbound enquiries and proactively make outbound sales calls.
• Prepare accurate and timely customer quotations.
• Qualify new opportunities and collaborate with Business Development Managers to progress sales.
• Build strong customer relationships through proactive account management.
• Maintain accurate CRM records and sales pipeline information.
• Process sales orders efficiently while ensuring a high level of accuracy.
• Deliver outstanding customer service by providing product, pricing and licensing information.
• Collaborate with internal sales, product and support teams to achieve business objectives.
• Contribute to sales reporting and account planning activities.

Skills and Experience:

The role requires the successful candidate to have:

• Experience in inside sales, account management or customer service within the IT, software or technology industry.
• Previous experience with a technology distributor, cloud vendor or software provider is highly regarded.
• Strong communication and relationship-building skills.
• A proactive sales mindset with the ability to identify growth opportunities.
• Excellent organisational skills with the ability to manage multiple priorities.
• High attention to detail when preparing quotations and processing orders.
• Strong customer service focus with a commitment to delivering positive outcomes.
• Experience using CRM systems and Microsoft Office applications.
• A collaborative attitude and the ability to work effectively within a team.
• A qualification in Business, IT or a related discipline is advantageous but not essential.

Culture and Benefits:

• We encourage and support our team members to grow through a fantastic training platform and support provided to boost your career
• Hybrid Work Arrangements
• Free On site Parking available
• Option for novated leases
• Employee Assistance Program
• Fun engaging work environment - Year round events with the opportunity to meet and engage with the team through Christmas parties, trivia nights, virtual cooking classes, fitness challenges, yoga classes, community fundraisers and fun-runs to name a few!

Successful applicants must have full working rights in Australia to apply.

If this job isn't quite right for you, but you are looking for a new position, please contact the HR department at [e-mail] for a confidential discussion on your career and our opportunities available.