Injury Management Advisor

Air Services Australia; Australia; Remote; AUD 90,000 - 120,000; Full time

Job summary

Airservices Australia is seeking an experienced Injury Management Advisor to deliver end-to-end rehabilitation, recovery-at-work and return-to-work services for employees across Australia. The role focuses on early intervention, rehabilitation coordination and sustainable return-to-work outcomes within the Comcare framework.

You will work in a collaborative Injury Management Team, engaging across HR, operations and the broader business to implement practical, people‑focused injury management

Qualifications

• Practical experience managing rehabilitation and return-to-work cases within a Comcare-insured organisation.
• Strong capability supporting employees with physical and psychological injuries, including recovery at work and rehabilitation plans.
• Well-developed stakeholder engagement skills to influence, negotiate and collaborate across multiple parties.
• Experience providing advice and coaching to leaders regarding rehabilitation obligations and return-to-work responsibilities.
• Strong written and verbal communication skills.
• Ability to exercise sound judgement, maintain confidentiality and balance competing priorities.

Responsibilities

• Provide end-to-end rehabilitation, recovery-at-work and return-to-work services for employees.
• Support employees across a nationally significant organisation and manage complex injury management cases within the Comcare scheme.
• Focus on early intervention, rehabilitation coordination and return-to-work planning for physical and psychological injuries.
• Balance legislative requirements, operational needs and employee wellbeing while managing complex cases.

Skills

Injury management

Return-to-work

Stakeholder engagement

Coaching leaders

Communication

Confidentiality

Tools

Injury management systems

Job description

Job no: 502873
Work type: Fixed Term Full Time
Location: VIC, ACT, NSW, QLD, WA
Categories: Safety

• Help employees recover, stay connected to work and achieve sustainable return-to-work outcomes across a nationally significant organisation.
• 6 Months Fixed term
• Location: Australia-wide (flexible working arrangements available)

Summary

Provide expert injury management and rehabilitation services that support positive recovery and sustainable return-to-work outcomes for employees across Airservices Australia.

The Organisation

Airservices Australia is a government-owned organisation responsible for the safe and efficient management of 11% of the world’s airspace and provision of aviation rescue fire fighting services at Australia’s busiest airports.

Our people are our greatest asset with a dynamic and diverse team operating from locations across the country - from major cities to regional, remote and island locations across Australia.

Our people help secure the future of Australia's skies and maintain one of the world's safest aviation systems.

We connect people with their world safely – linking family and friends, generating economic activity, creating jobs, and facilitating trade and tourism.

Airservices is committed to fostering a culture that is diverse, inclusive, and respectful. We encourage motivated individuals who love what they do, value a service first mindset and embrace a challenge to explore a career with Airservices. In return you will be a valued team member, be offered flexibility and experience a meaningful career in an exciting, ever-evolving aviation industry.

The Role & The Team

Reporting to the Workers' Compensation and Rehabilitation Senior Specialist within the Health and Injury Management team, the Injury Management Advisor delivers end-to-end rehabilitation, recovery-at-work and return-to-work services for employees experiencing illness or injury.

This role supports employees across a nationally critical aviation organisation and provides the opportunity to manage complex and diverse injury management cases within the federal workers' compensation scheme.

The role focuses on early intervention, rehabilitation coordination and return-to-work planning for employees with physical and psychological injuries, ensuring compliance with rehabilitation obligations under the SRC Act.

You will join a collaborative Injury Management Team that is passionate about supporting employee wellbeing and recovery. The team partners across HR, operations and the broader business to deliver practical, people-focused injury management solutions and positive workplace outcomes.

This role provides an opportunity to make a genuine difference to employee recovery outcomes while contributing to the health and wellbeing of a nationally critical workforce.

You are an experienced injury management or rehabilitation professional with direct experience managing rehabilitation and return-to-work cases within the Comcare scheme and applying the Safety, Rehabilitation and Compensation Act 1988 (SRC Act).

You are confident supporting employees with both physical and psychological injuries, navigating complex stakeholder relationships and delivering sustainable return-to-work outcomes.

You are highly organised, resilient and capable of balancing legislative requirements, operational needs and employee wellbeing when managing complex cases.

The successful applicant will have:

• Practical experience managing rehabilitation and return-to-work cases within a Comcare-insured organisation, including practical application of the SRC Act, rehabilitation obligations and recovery at work requirements.
• Strong capability supporting employees with physical and psychological injury claims, including development, implementation and monitoring of recovery at work and rehabilitation plans.
• Proven ability to manage a complex caseload while balancing competing priorities.
• Well-developed stakeholder engagement skills, with the ability to influence, negotiate and collaborate across multiple parties.
• Demonstrated ability to provide advice and coaching to leaders regarding rehabilitation obligations, suitable duties and return-to-work responsibilities.
• Experience using injury management, workers' compensation or case management systems to maintain records, monitor progress, produce reports and support effective case governance.
• Strong written and verbal communication skills.
• Ability to exercise sound judgement, maintain confidentiality and manage competing priorities.

At Airservices Australia, we embrace and thrive on diversity of thought, perspectives, and capabilities because we know the benefits of having a workforce that is representative of the community that we serve. We appreciate everyone is unique and acknowledge diversity in thought leads to greater transparency and improved consideration in our decision making.

We believe a diverse workforce supported by an inclusive culture is central to our success. We actively encourage and welcome candidates from all cultural backgrounds, gender identities, people living with disability and Aboriginal and Torres Strait Islander peoples to apply.

Security Clearance

To be eligible to apply, you must be an Australian Citizen or a Permanent resident as an Airservices background check is required for this role. Please refer to the security check requirements successful applicants will be required to undertake as part of the recruitment process.

Applications close 11.55 pm (AEST) 16 Oct 2026.

Advertised: 01 Oct 2026 12:00 AM AUS Eastern Standard Time
Application close: 16 Oct 2026 11:55 PM AUS Eastern Daylight Time