Inbound Sales Consultant – Remote (3 Days/Wk), Uncapped Commission

Tenacity CX

Sydney

Hybride

AUD 58 000 - 71 000

Plein temps

Il y a 45 heures
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Avantages offerts par ce poste

Uncapped commission
No cold calling - customers contact你以

Résumé du poste

Tenacity CX in Sydney's Padstow area is hiring an Inbound Customer Consultant to handle customer enquiries, provide quotes and book appointments. No cold calling is involved, and full training is provided.

You can work from home up to 3 days a week once fully competent, with a base salary of $64,500 plus uncapped commission, penalties and super. The role offers ongoing coaching, a rotating roster, and career progression within a national business.

Qualifications

  • Excellent communication and listening skills.
  • Customer-focused approach and ability to build rapport.
  • Positive, patient and solution-focused attitude.
  • Ability to remain calm and professional in challenging situations.
  • Good problem-solving skills and attention to detail.

Responsabilités

  • Handling a high volume of inbound customer calls and enquiries.
  • Providing quotes and booking appointments.
  • Handling claims on behalf of major insurers.
  • Identifying opportunities to recommend additional products and services.
  • Delivering a positive, professional customer experience.
  • Working towards individual and team sales KPIs and performance targets.
  • Using multiple systems in a fast-paced contact centre environment.

Connaissances

Customer service
Communication
Sales orientation
Time management
Problem solving

Outils

CRM software

Description du poste

Tenacity CX in Sydney's Padstow area is hiring an Inbound Customer Consultant to handle customer enquiries, provide quotes and book appointments. No cold calling is involved, and full training is provided.

You can work from home up to 3 days a week once fully competent, with a base salary of $64,500 plus uncapped commission, penalties and super. The role offers ongoing coaching, a rotating roster, and career progression within a national business.

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