In-Store Tech & Solutions Consultant

Tech Sales Jobs; Young; On-site; AUD 42,000 - 62,000; Full time

Benefits offered by this job

12% Superannuation

Telstra Discounts 30%

240+ Brand Partners

16 Weeks Parental Leave

Telstra Extra Day Off

Gender Affirmation Leave

Cultural Leave

Blood Donor Leave

Job summary

Telstra is seeking a Retail Customer Service & Sales Consultant to deliver an exceptional in-store experience and help customers choose products and services that transform their telecommunications experience.

You will be the trusted tech expert, guiding customers, achieving sales targets and KPIs, and supporting a collaborative team to create a welcoming atmosphere across our NSW stores in Goulburn, Mittagong and Young.

Qualifications

• Excellent communication, interpersonal and active listening abilities.
• Comfort with identifying customer needs and offering appropriate solutions.
• Demonstrated motivation to meet or exceed sales targets.
• Willingness to learn about Telstra products and services.

Responsibilities

• Assist customers with product selection and in-store experiences.
• Stay up-to-date with Telstra gadgets and services to advise customers.
• Meet or exceed sales targets and KPIs while maintaining service quality.
• Collaborate with the team to create a welcoming store environment.

Skills

Great communication skills

Solution-oriented

Sales drive

Learning mindset

Resilience and positivity

Customer-facing experience

Job description

Telstra is seeking a Retail Customer Service & Sales Consultant to deliver an exceptional in-store experience and help customers choose products and services that transform their telecommunications experience.

You will be the trusted tech expert, guiding customers, achieving sales targets and KPIs, and supporting a collaborative team to create a welcoming atmosphere across our NSW stores in Goulburn, Mittagong and Young.