In-Store Tech & Customer Experience Consultant

Cloudbeds; Port Macquarie; On-site; AUD 65,000 - 72,000; Full time

Benefits offered by this job

Telstra discounts

Superannuation 12%

Flexible hours

Paid parental leave (16 weeks)

Job summary

Telstra in Australia is seeking a Retail Customer Service & Sales Consultant to deliver exceptional in-store experiences and help customers choose products and services that best fit their needs.

You will stay current with Telstra offerings, apply consultative selling skills to meet KPIs, and contribute to a welcoming team environment that supports store goals and customer satisfaction.

Qualifications

• Excellent communication and interpersonal skills.
• Comfort with learning new products and services.
• Previous customer-facing or sales experience is a plus.

Responsibilities

• Deliver exceptional customer experiences in-store.
• Be the go-to tech expert and guide customers on solutions.
• Meet and exceed sales targets and KPIs.
• Collaborate with the team to achieve store goals.

Skills

Great communication

Solution oriented

Sales drive

Passion for learning

Resilience

Customer-facing experience

Job description

Telstra in Australia is seeking a Retail Customer Service & Sales Consultant to deliver exceptional in-store experiences and help customers choose products and services that best fit their needs.

You will stay current with Telstra offerings, apply consultative selling skills to meet KPIs, and contribute to a welcoming team environment that supports store goals and customer satisfaction.