In-Store Tech & Customer Solutions Consultant

Joinimagine; City of Melbourne; On-site; AUD 50,000 - 60,000; Full time

Benefits offered by this job

30% off Telstra services

Exclusive discounts across 240 brands

Flexible parental leave

Unlimited learning programs

Monthly rewards

Benefits Your Way - Telstra

Job summary

Telstra Retail is seeking a Customer Service & Sales Consultant to deliver exceptional in-store customer journeys and personalised solutions. You will build rapport with a diverse customer base, understand their needs, and guide them to Telstra products and services that best fit their telecommunications requirements.

You will join a welcoming, inclusive team, receive ongoing product training, and enjoy perks including staff discounts across Telstra and partner brands, flexible parental leave,

Qualifications

• Experience in a customer-facing role.
• Ability to quickly develop customised solutions for customers.
• Driven to reach and exceed sales targets and KPIs.

Responsibilities

• Provide outstanding in-store customer service and guidance.
• Identify products and services to match customer needs.
• Support and upsell Telstra products and services.

Skills

Customer service

Sales skills

In-store experience

Job description

Telstra Retail is seeking a Customer Service & Sales Consultant to deliver exceptional in-store customer journeys and personalised solutions. You will build rapport with a diverse customer base, understand their needs, and guide them to Telstra products and services that best fit their telecommunications requirements.

You will join a welcoming, inclusive team, receive ongoing product training, and enjoy perks including staff discounts across Telstra and partner brands, flexible parental leave,