In-Store Tech Solutions Consultant

Telstra Corporation; Wollongong City Council; Hybrid; AUD 45,000 - 65,000; Full time

Benefits offered by this job

12% Superannuation

10% Variable Remuneration

First 2 months guaranteed while you on

30% Telstra services discount

Telstra Extra Day Off

16 weeks parental leave

Gender affirmation leave

Cultural Leave

Blood Donor Leave

Up to 4 weeks additional leave

17,000+ learning programs via LinkedIn

Flexible working hours

Monthly performance rewards

Inclusive culture

Job summary

Telstra Retail is seeking a Customer Service & Sales Consultant to deliver exceptional in-store experiences across locations including Shellharbour, Warrawong, Wollongong and Dapto. You will guide customers to the right Telstra products, stay current on devices and services, and collaborate with the team to achieve store goals while delivering outstanding service.

We welcome applicants with customer-facing experience and a can-do attitude, offering learning opportunities and a supportive,

Qualifications

• Customer-facing service experience is preferred.
• Strong communicator with the ability to explain complex tech simply.
• Ability to meet sales targets and KPIs while maintaining customer focus.

Responsibilities

• Assist customers in-store to identify products and services.
• Provide informed guidance on Telstra gadgets and services.
• Contribute to a welcoming team environment and hitting store KPIs.

Skills

Customer service

Great communication skills

Sales drive

Solution-oriented

Flexibility

Job description

Telstra Retail is seeking a Customer Service & Sales Consultant to deliver exceptional in-store experiences across locations including Shellharbour, Warrawong, Wollongong and Dapto. You will guide customers to the right Telstra products, stay current on devices and services, and collaborate with the team to achieve store goals while delivering outstanding service.

We welcome applicants with customer-facing experience and a can-do attitude, offering learning opportunities and a supportive,