In-Store Tech & Service Specialist

Telstra Corporation; Australia; On-site; AUD 40,000 - 55,000; Full time

Benefits offered by this job

30% Telstra services discount

16 weeks parental leave

Flexible working hours

Career development & training

Job summary

Telstra Corporation is looking for a Retail Sales Consultant to delight customers with outstanding service and an expert knowledge of Telstra products. You will help customers find the right tech solutions and guide them through their telecommunications choices.

You will join a team that values collaboration, flexibility, and a customer-first mindset, with a focus on achieving sales targets and delivering memorable experiences in-store.

Qualifications

• Excellent communication skills with customers and team members.
• Ability to understand customer needs and offer appropriate solutions.
• Experience in retail or customer-facing roles is a plus.

Responsibilities

• Deliver exceptional customer experiences in-store.
• Act as a go-to tech expert to guide product selections.
• Contribute to achieving sales targets and KPIs while ensuring customer satisfaction.
• Collaborate with the team to maintain a welcoming store environment.

Skills

Communication

Sales skills

Customer service

Solution oriented

Resilience

Learning mindset

Job description

Telstra Corporation is looking for a Retail Sales Consultant to delight customers with outstanding service and an expert knowledge of Telstra products. You will help customers find the right tech solutions and guide them through their telecommunications choices.

You will join a team that values collaboration, flexibility, and a customer-first mindset, with a focus on achieving sales targets and delivering memorable experiences in-store.