In-Store Tech & Service Sales Consultant

Swarovski; Sydney; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

30% off Telstra services

Exclusive discounts across 240 brands

Job summary

Telstra Retail is looking for a Customer Service & Sales Consultant to delight customers in-store with exceptional service and tailored solutions. You will guide customers through product choices, stay current on gadgets and services, and contribute to team success.

Demonstrated experience in customer-facing roles, a drive to meet sales targets, and a proactive, customer-centric attitude are essential for this busy retail environment.

Qualifications

• Experience in a customer-facing role.
• Ability to quickly develop customised solutions for customers.
• Comfort with learning product knowledge and services.

Responsibilities

• Deliver exceptional customer experiences by helping customers find the right products and services.
• Be the go-to tech expert by staying up-to-date with devices and services, offering informed guidance and solutions.
• Achieve and excel using consultative selling skills to meet and exceed sales targets and KPIs.
• Collaborate with your team to create a welcoming environment and support store goals.

Skills

Customer service

Sales

Communication

Team collaboration

Job description

Telstra Retail is looking for a Customer Service & Sales Consultant to delight customers in-store with exceptional service and tailored solutions. You will guide customers through product choices, stay current on gadgets and services, and contribute to team success.

Demonstrated experience in customer-facing roles, a drive to meet sales targets, and a proactive, customer-centric attitude are essential for this busy retail environment.