In-Store Tech Solutions & Sales Consultant

Telstra; Adelaide; On-site; AUD 50,000 - 70,000; Full time

Benefits offered by this job

12% Superannuation

30% Telstra discounts

16 weeks paid parental leave

Telstra Extra Day Off

Cultural Leave

Job summary

Telstra is seeking a Retail Customer Service & Sales Consultant to help customers find the right tech solutions and deliver memorable in-store experiences. You will become the trusted expert, guiding customers through products and services to meet their needs while contributing to team goals and a positive store environment.

The role emphasizes consultative selling, ongoing product knowledge, and a customer-first mindset in a fast-paced retail setting.

Qualifications

• Strong communication and interpersonal abilities.
• Ability to tailor solutions to each customer.
• Track record of meeting or exceeding sales targets.
• Eagerness to learn and grow in a dynamic retail environment.

Responsibilities

• Deliver exceptional customer experiences by helping customers find the right products and services.
• Be the go-to tech expert, staying up-to-date with gadgets and services.
• Achieve and excel by using consultative selling to meet KPIs.
• Collaborate with your team to create a welcoming environment and support store goals.

Skills

Communication skills

Solution-oriented

Sales drive

Learning mindset

Resilience

Customer-facing experience

Job description

Telstra is seeking a Retail Customer Service & Sales Consultant to help customers find the right tech solutions and deliver memorable in-store experiences. You will become the trusted expert, guiding customers through products and services to meet their needs while contributing to team goals and a positive store environment.

The role emphasizes consultative selling, ongoing product knowledge, and a customer-first mindset in a fast-paced retail setting.