In-Store Customer Support Lead - Part Time

DoorDash, Inc.; Newcastle; Presencial; AUD 30.000 - 39.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Free Gym membership

Discounted golf memberships

Discounted caravan and camping

Great starting rate

Dynamic and growing team

Fun work culture

Descripción de la vacante

Belgravia Health & Fitness is seeking passionate Contact Centre Consultants to deliver exceptional customer service. You will handle customer communications across phone, email, social platforms and SMS, responding to needs while maintaining high service standards.

The role is part-time with availability on weekdays and weekends. Training is provided, and you will join a dynamic team focused on a superior customer experience and strong staff benefits.

Formación

• Customer service and administration experience.
• High resilience to pressure.
• Good problem-solving and multitasking abilities.
• Current Police Check.
• Working with Children Check.
• Current First Aid & CPR Certificate.

Responsabilidades

• Handle customer communications via phone, email, social platforms and SMS.
• Respond to customer needs with excellent service.
• Ensure service quality meets agreed standards.
• Develop positive relationships to enhance the customer experience.

Conocimientos

Attention to detail

Communication

Team player

Fast learner

Multitasking

Descripción del empleo

Belgravia Health & Fitness is seeking passionate Contact Centre Consultants to deliver exceptional customer service. You will handle customer communications across phone, email, social platforms and SMS, responding to needs while maintaining high service standards.

The role is part-time with availability on weekdays and weekends. Training is provided, and you will join a dynamic team focused on a superior customer experience and strong staff benefits.