Impactful Operations Coordinator, Contingent Workforce

Serco; City of Brisbane; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Flexible benefits

Career development

Supportive team

Meaningful work

Make a difference

Job summary

Serco invites applications for an Operations Coordinator – Contingent Workforce to support our casual workforce across regions, ensuring availability and rostering align with workforce needs. You will work closely with the Contingent Workforce Specialist and the wider operations team, engaging with casual staff and coordinating shifts.

You will mobilise teams across Australia, coordinate travel and accommodation when required, and build strong relationships to meet changing workforce

Qualifications

• Experience coordinating people, rosters, schedules or complex administrative tasks.
• Strong organisational and time management skills with attention to detail.
• Ability to build relationships with a diverse workforce.
• Ability to manage competing priorities and meet deadlines.
• Proactive problem solving and the confidence to think outside the box.
• Sound Microsoft Office skills and confidence working with workforce and business systems.

Responsibilities

• Engaging with our casual workforce to understand availability and build strong relationships.
• Coordinating workforce availability, rosters and shift allocations across your allocated regions.
• Managing the rostering process from identifying availability through to closing out allocated shifts.
• Mobilising casual team members across Australia, including coordinating travel and accommodation.
• Finding creative solutions to meet changing workforce requirements and fill vacancies.

Skills

Organisational skills

Time management

Interpersonal skills

Relationship building

Prioritisation

Problem solving

Workforce coordination

Roster management

Tools

Microsoft Office

Job description

Serco invites applications for an Operations Coordinator – Contingent Workforce to support our casual workforce across regions, ensuring availability and rostering align with workforce needs. You will work closely with the Contingent Workforce Specialist and the wider operations team, engaging with casual staff and coordinating shifts.

You will mobilise teams across Australia, coordinate travel and accommodation when required, and build strong relationships to meet changing workforce